Silas Zutler
Port Richey,FL
Summary
Dynamic Customer Service Representative with a proven track record at Home Depot, excelling in active listening and critical thinking to enhance customer satisfaction. Leveraged strong product knowledge to provide tailored recommendations, resulting in increased client retention and positive feedback. Proficient in Microsoft Office Suite and adept at complaint handling, ensuring a superior service experience.
Work History
Customer Service Representative
Home Depot
03.2025 - 05.2025
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Education
High School Diploma -
05-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Computer proficiency
- Complaint handling
- Microsoft outlook
- Product knowledge
- Microsoft Office Suite
- Product sales
Languages
English
Native or Bilingual
Timeline
Customer Service Representative - Home Depot
03.2025 - 05.2025
Fivay High School - High School Diploma,
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