SILENA YELLOWHAIR
medical assistant/med tech/care Giver
Glendale,AZ
Summary
Motivated to support patient medical needs by efficiently verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with good interpersonal skills, a strong attention to detail and a positive and upbeat mentality. Advanced abilities in [MICROSOFT].
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Access Representative
FT. DEFIANCE INDIAN HEALTH SERVICE
FT. DEFIANCE, AZ
02.2017 - Current
- Coordinated between patients and healthcare professionals to meet patient needs.
- Accessed patient information through a variety of office software applications.
- Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
- Checked daily doctor schedules and verified insurance.
Education
Associate of Arts -
Northland Pioneer College
Holbrook, AZWindward Community College
Kaneohe, HISkills
- Directing visitors
- Appointment confirmation
- Computerized charting specialist
- Bi-lingual in English and NAVAJO
- Self-discipline
- Healthcare billing proficiency
- Maintaining records
- Mobility assistance
- Speaking clearly
- Patient positioning understanding
Accomplishments
- Documentation
Documented patient information obtained from intake interviews.
Certification
- CPR certified through American Heart Association
- Current ALICE certification
Timeline
Patient Access Representative
FT. DEFIANCE INDIAN HEALTH SERVICE
02.2017 - Current
Associate of Arts -
Northland Pioneer College
Windward Community College