Silvia Del Real Gutierrez
LAFAYETTE,IN
Summary
Dynamic Crew Trainer at McDonald's with a proven track record in employee training and customer service excellence. Skilled in enhancing team performance through effective leadership and problem-solving. Committed to maintaining high standards of cleaning and sanitation while fostering a positive work environment. Recognized for setting a high bar for service quality.
Overview
12
12
years of professional experience
Work History
Crew Trainer
McDonald's
05.2013 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
No Degree -
Vicente Guerero
Jalisco, MexicoSkills
- Customer service
- Employee training
- Team leadership
- Cleaning and sanitation
- Problem-solving
- Workplace safety
- Opening and closing procedures
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Crew Trainer
McDonald's
05.2013 - Current
No Degree -
Vicente Guerero
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