Professional Summary
Overview
Work History
Education
Skills
Timeline

Silvia Gallegos

SSA Group
Houston,TX
6
years of professional experience

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Work History

Onboarding Specialist

3 Years 5 Months
SSA Group | 05.2023 - Current
  • Scheduled and delivered new hire orientation, covering policies, expectations, and payroll enrollment steps.
  • Partnered with managers to prepare start dates, uniforms, workstation setup, and first-day readiness.

Assistant Operations Manager

1 Year 1 Month
SSA Group | 04.2022 - 05.2023
  • Supervised operations team to support operational excellence and excellent customer service.
  • Developed and maintain operational guidelines for staff.
  • Monitored employee productivity and optimized procedures to reduce costs.

Park Operations Supervisor

9 Months
SSA Group | 07.2021 - 04.2022
  • Monitored workers for performance, professionalism and service quality.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Cashier Trainer

2 Months
SSA Group | 05.2021 - 07.2021
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Supervised new and existing cashiers by verifying accuracy of prices and customers charges.

Cashier

8 Months
SSA Group | 09.2020 - 05.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Education

Registered Dental Assistant

Houston Dental Assistant School | Katy, TX, United States | 06-2022

High School Diploma

North Houston Early College High School | Houston, TX | 05-2020

Associate Degree - Science

Houston Community College | Houston, TX | 05-2020

Skills

Self-Motivated
Spanish Speaking
Multitasking Abilities
Teamwork and Collaboration
Critical Thinking
Problem-Solving
Organization and Time Management
Decision Making

Timeline

Onboarding Specialist

SSA Group
05.2023 - CurrentRead More

Assistant Operations Manager

SSA Group
04.2022 - 05.2023Read More

Park Operations Supervisor

SSA Group
07.2021 - 04.2022Read More

Cashier Trainer

SSA Group
05.2021 - 07.2021Read More

Cashier

SSA Group
09.2020 - 05.2021Read More

Houston Community College

Associate Degree from Science
Read More

North Houston Early College High School

High School Diploma
Read More

Houston Dental Assistant School

Registered Dental Assistant
Read More
Silvia Gallegos