Silvia Garcia Gomez

• Cleaned residential spaces by dusting, vacuuming, mopping, and sanitizing high-touch surfaces.
• Organized cleaning supplies and restocked equipment for consistent daily service readiness.
• Assisted lead cleaner with room preparation, laundry, and general upkeep tasks.
• Adapted quickly to changing cleaning priorities and specific client instructions.
• Handled requests for extra linens, toiletries and other supplies.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Washed and put away kitchen dishes, utensils and glassware.
• Made all appointments and followed up confirming appointment or reminders through email , phone or text .
• Took notes in special requests or needs .
• Kept communication throughout the cleaning if needed .

Managing location

• Generated quotes, compared coverage options, and guided clients through application completion.
• Built strong client relationships through responsive service and dependable policy support.
• Contributed to agency success by consistently meeting or exceeding monthly sales targets.
• Established credibility and trust with clients through transparent communication about policy options, costs, and benefits.
• Developed sales strategies to increase sales of insurance policies.
• Collaborated with underwriters to ensure accurate risk assessment and appropriate coverage for clients'' unique situations.
• Boosted productivity by implementing innovative sales techniques that aligned with client preferences and values.
• Implemented referral program that significantly increased number of new clients.
• Achieved top sales agent status through consistent delivery of outstanding customer service and expert product knowledge.
• Explained policy terms, exclusions, and premium details in clear, client-friendly language.
• Called customers in regards upcoming payments or any policy changes.
• Managed to keep communication and service customers through calls, emails or in person guidance .
• Managed the store alone with cleaning , customer service, underwriting, new policy’s , endorsement, calls and emails .
• Finding quick solutions to any situation .
• Managed to keep a wide range of professional friendships with my customers to Where they trusted me .

• Assisted with demolition, debris removal, and jobsite cleanup for workflow efficiency
• Developed accurate project estimates for clients, considering materials, labor costs, and timelines to ensure successful outcomes.
• Implemented effective communication strategies with clients throughout the remodeling process to maintain transparency and manage expectations.
• Provided outstanding customer service by addressing client concerns promptly and maintaining open lines of communication throughout each remodeling project.
• Coordinated subcontractor schedules to ensure seamless integration into overall project timelines without delays or conflicts.
• Installed drywall, siding and other structural components.
• Loaded and unloaded materials onto trucks and trailers.
• Provided labor support to carpenters, masons and other skilled trades.
• Managed safe and efficient use of tools and equipment on construction sites.
• Followed instructions and safety protocols to prevent accidents and injuries.
• Cleaned and maintained tools, equipment and worksites.
• Loaded and unloaded materials and equipment onto and off construction sites.