Silvia Garcia Trujillo
Indio,United States
Summary
Dedicated professional with strong customer service skills and a proven track record in team leadership. Expertise in complex problem-solving and cross-functional teamwork, ensuring high standards of service and operational efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Manager
Tacochella
Coachella, CA
03.2025 - 12.2025
- Prepared food items according to safety and quality standards, ensuring freshness and presentation.
- Maintained cleanliness of work area, following sanitation protocols to promote customer safety.
- Monitored inventory levels, assisting in restocking supplies to ensure uninterrupted service flow.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Head Cashier
Taco Los Oliverez
Indio, CA
11.2021 - 08.2023
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted customers with product inquiries and provided recommendations to improve satisfaction.
- Managed cash register, ensuring accurate cash handling and balancing at shift end.
- Resolved customer complaints effectively, fostering a positive shopping environment.
- Monitored dining area for cleanliness and readiness, maintaining high standards of customer service.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Cashier
Coachella Florist
Coachella, CA
02.2017 - 06.2020
- Welcomed customers and helped determine their needs.
- Maintained accurate records of client interactions and transactions for reference and follow-up purposes.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Handled cash transactions with accuracy and integrity, maintaining trustworthiness as a valued team member.
Bagging Associate
RBI Packing LLC
Thermal, CA
08.2014 - 02.2017
- Operated bagging machinery to ensure efficient product packaging.
- Collaborated with team members to streamline workflow and reduce downtime.
- Monitored quality control standards during bagging process to maintain product integrity.
- Trained new associates on safety protocols and operational procedures.
Cook
La Pinata
Indio, CA
10.2011 - 12.2013
- Prepared diverse menu items following established recipes and quality standards.
- Operated kitchen equipment safely and efficiently to maintain a productive environment
- Collaborated with front-of-house staff to coordinate timely meal service during peak hours.
- Oversaw daily kitchen operations, ensuring adherence to health regulations and safety protocols.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cashier/Cook Operator
Taco Mark
Coachella, CA
12.2003 - 06.2010
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Streamlined order fulfillment processes, enhancing overall service speed and efficiency.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Prepared food orders, cooking on grill and operating fry station.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Education
High School Diploma -
Colegio Cultural
Puebla,MXSkills
- Customer service
- Team leadership
- Complex Problem-solving
- Cross-functional teamwork
Certification
ServSafe Food Protection Manager Certification
Timeline
Manager
Tacochella
03.2025 - 12.2025
Head Cashier
Taco Los Oliverez
11.2021 - 08.2023
Cashier
Coachella Florist
02.2017 - 06.2020
Bagging Associate
RBI Packing LLC
08.2014 - 02.2017
Cook
La Pinata
10.2011 - 12.2013
Cashier/Cook Operator
Taco Mark
12.2003 - 06.2010
High School Diploma -
Colegio Cultural