Silvia Hill
Richmond,KY
Summary
Detail-oriented and organized Manager effective at managing personnel and special projects. With over 8 years of experience, ensures a well-rounded and dedicated leader to interacting with business clients and senior management to maintain and achieving goals.
Overview
15
15
years of professional experience
Work History
Residential Manager
Aramark
08.2017 - Current
- Managed and maximized all aspects of dining operation.
- Ensured service of excellence was delivered daily and upheld all business policies and procedures.
- Monitored all food and safety guidelines.
- Managed scheduling/timekeeping and payroll. Coordinating of events.
- Assist with hiring process by screening applicants, processing I-9 documents and coordinating hiring events.
- Supervision of 50-100 hourly associates.
- Utilized systems such as Kronos, hcims ,Micros,icims etc.
Mutual Teller• Clerk
Keeneland Inc
Richmond, KY
10.2015 - Current
- Provide customer service pertaining to betting and racing
- Cash handling: follow security protocols involving high amounts of cash handling.
- Ensure precise and accurate collection/payouts are issues
Retail Supervisor • Lead Supervisor •
Aramark
01.2014 - 08.2017
- Trained and oriented associates to maximize team performance.
- Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Education
Bachelors of Health Sciences -
Eastern Kentucky University
Richmond KY05.2013
Skills
- Reliable
- Attention to Details
- Team Player
- Cash handling Micros POS
- Customer Satisfaction
- Serve Safe Certified
- Leadership
- Dedicated to creating excellent environment to both guest and associates that report to me
- Committed to seeing that associates strive to maintain high standards of performances
Timeline
Residential Manager
Aramark
08.2017 - Current
Mutual Teller• Clerk
Keeneland Inc
10.2015 - Current
Retail Supervisor • Lead Supervisor •
Aramark
01.2014 - 08.2017
Bachelors of Health Sciences -
Eastern Kentucky University