Silvia J. Hernandez
Ross Dress For Less
Los Angeles ,CA
2
Languages
12
years of professional experience
Retail professional with 10 years of progressive experience and extensive leadership experience, advancing from Cashier to Front Lead, Assistant Store Manager, Store Manager, and Area Supervisor. Experienced in team supervision, scheduling, payroll, inventory, cash handling, merchandising, customer service, training, and daily store operations. Hardworking, adaptable, and effective in fast-paced environments.
Work History
Area Supervisor
1 Year 4 Months- Supervised associates and supported daily store operations.
- Managed cash handling, customer service, merchandising standards, and opening/closing procedures.
Store Manager
2 Years- Managed scheduling, payroll, inventory, vendor receiving, cash handling, and daily store operations.
- Coordinated truck unloading/loading, merchandising, resets, checklists, tasks, and associate training.
Assistant Store Manager
4 Years- Supported scheduling, merchandising, store resets, customer service, inventory, and cash handling.
- Assigned tasks to employees and assisted with truck unloading/loading and pallet separation.
Front Lead
3 Years- Supported front-end operations, register coverage, money counting, customer service, and merchandising.
Cashier
1 Year- Processed register transactions, provided customer service, retrieved carts, and stocked merchandise.
Education
High School Diploma
Skills
Highly adaptable
Employee Training
Scheduling & Payroll
Customer Service
Cash Handling
Inventory Management
Merchandising
Store Operations
Problem Solving
Communication
Time Management
Attention to Detail
Flexibility
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Area Supervisor
Ross Dress For Less
12.2024 - 04.2026Read More
Store Manager
99 Cents Only Stores
01.2022 - 01.2024Read More
Assistant Store Manager
99 Cents Only Stores
01.2018 - 01.2022Read More
Front Lead
99 Cents Only Stores
01.2015 - 01.2018Read More
Cashier
99 Cents Only Stores
01.2014 - 01.2015Read More
Abraham Lincoln High School
High School Diploma
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East Los Angeles College
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