Silvia Lane
Davis,CA
Summary
At UCDavis Medical Center, I excelled as a Patient Biller Supervisor, enhancing system accuracy and revenue through diligent billing variance resolution and process improvements. My expertise in regulatory compliance and problem-solving, coupled with exceptional customer service, significantly boosted team productivity and financial reporting accuracy.
Overview
27
27
years of professional experience
Work History
Patient Biller Supervisor 2
UCDavis Medical Center
01.1998 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Minimized lost revenue by proactively identifying inaccuracies within invoicing records and taking necessary corrective actions.
- Generated detailed financial reports for management review, highlighting trends and potential areas for improvement.
- Enhanced team productivity by providing training on new billing software and processes.
- Collaborated with other departments for accurate invoicing and prompt resolution of discrepancies.
- Provided exceptional customer service in handling billing inquiries, resolving disputes promptly and professionally.
Education
High School Diploma -
Santo Domingo De Guzman
Guayaquil, EcuadorSkills
- Billing
- Data entry proficiency
- Regulatory Compliance
- Invoice Processing
- Audit Procedures
- HIPAA Compliance
- Claims Processing
- Teamwork and Collaboration
- Problem-solving abilities
- Bilingual: English and Spanish
- Customer service support
- Cash Handling
- Professional Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Biller Supervisor 2
UCDavis Medical Center
01.1998 - Current
High School Diploma -
Santo Domingo De Guzman
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