Silvia Lugo
Lexington,SC
Summary
Offer excellent technical abilities with software and applications,ability to handler challenging work, and excellent time management skills.
Overview
6
6
years of professional experience
Work History
Customer Services
Teleperformance USA
Columbia, SC
05.2024 - Current
- Performed data entry of customer orders into the company's order management system.
- Researched complex issues raised by customers, identified solutions, and provided timely responses.
Line Assembler
PTS Diagnostics
Whitestown, IN
11.2023 - 03.2024
- Identified defective parts or assemblies during inspection process and notified supervisor immediately.
- Organized work area and ensured cleanliness at all times.
Production Associate
Adidas Indy
Indianapolis, IN
01.2018 - 09.2023
- Operate manual or powered machinery to assist in the production, Identifying future needs and developing job descriptions and specifications
- Trained new employees on proper use of machinery, safety protocols, and quality control procedures.
Education
Therapy Respiratory -
Colegio Educativo Tecnologico Industrial (CETI College)
Arecibo, PR05-2014
High School Diploma -
Josefina Leon Zayas
Jayuya PR 05-2009
Skills
- bilingual
- microsoft Product (Word,Excel,Power Point)
Timeline
Customer Services
Teleperformance USA
05.2024 - Current
Line Assembler
PTS Diagnostics
11.2023 - 03.2024
Production Associate
Adidas Indy
01.2018 - 09.2023
Therapy Respiratory -
Colegio Educativo Tecnologico Industrial (CETI College)
High School Diploma -
Josefina Leon Zayas