Silvia Pies
Green River,WY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
SPring Laundromat
07.2024 - Current
- Maintain equipment and and best condition
- Help customers with customers regarding equipment and payments processing
- Cash register
- And processing drop offs clothing and processing
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Medical Assistant
Derma Texas
03.2024 - 09.2024
- Clean up and prepare room for patients
- Assistant Dr with small medical procedures
- Process paperwork for patients
- Data entry
- Keep office and medical equipment clean and safe for patients
- Interview patients with concerning questions
Patient Services Representative II
Envision Radiology Health Images
10.2023 - 06.2024
- Welcome patients
- Check patients in system, answering calls
- Check insurance information and update it on system
- Call patients regarding there exam and preparation
Patient Service Representative
Wellmed Medical Management
03.2022 - 09.2023
- Welcome patients
- Check patients in for there appointments
- Insurance Check and patients proceed
- Data update for patients
- Coordinate patients transportation
- Answering multiple calls
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
Driver
Cardinal Health
09.2020 - 01.2022
- Delivery nuclear medicine
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
Education
Certified in Dialysis TH -
US Renal
Garland, TX09.2023
Diploma in Medical Assisting -
Arizona College
Glendale, AZ12.2015
Certified in ESL Education -
Western Wyoming Community College
Rock Springs, WY05.2008
Skills
- Bilingual
- Computing management system
- Writing Skills
- Experience Administering Injections
- Vital Signs
- Phlebotomy
- EMR Systems
- Customer Service
- Data Entry
- Scheduling
- Appointment Scheduling
Certification
- Certified Medical Assistant
- CPR Certification
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Painting
I love create new painting using my owner stuff recycle paper or other material. I love to created my owner style of decoration.
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
SPring Laundromat
07.2024 - Current
Medical Assistant
Derma Texas
03.2024 - 09.2024
Patient Services Representative II
Envision Radiology Health Images
10.2023 - 06.2024
Patient Service Representative
Wellmed Medical Management
03.2022 - 09.2023
Driver
Cardinal Health
09.2020 - 01.2022
Diploma in Medical Assisting -
Arizona College
Certified in ESL Education -
Western Wyoming Community College
Certified in Dialysis TH -
US Renal
Similar Profiles
JESSICA ANDRADEJESSICA ANDRADE
WASH AND FOLD LAUNDRY ATTENDANT at Bubbles and Bleach LaundromatWASH AND FOLD LAUNDRY ATTENDANT at Bubbles and Bleach Laundromat
Denise CovertDenise Covert
Supervisor at Polo Ground LaundromatSupervisor at Polo Ground Laundromat
Franklin Hernandez RosarioFranklin Hernandez Rosario
Cashier/laundry Attendant at Aquarium LaundromatCashier/laundry Attendant at Aquarium Laundromat
Keegan GaileyKeegan Gailey
Head Diving Coach at Green River High SchoolHead Diving Coach at Green River High School
Melinda FinleyMelinda Finley
Department Manager at Smiths Food And DrugDepartment Manager at Smiths Food And Drug