Silvia Ramos Anica
Lakewood
Summary
Detail-oriented busser and hostess with proven ability to maintain cleanliness and organization in fast-paced dining environments. Skilled in time management and effective communication, ensuring positive guest interactions and efficient table turnover.
Overview
16
16
years of professional experience
Work History
Busser-Hostess
Darden Restaurant- Olive Garden
Federal Way
04.2005 - 09.2021
- Ensured clean and organized dining environment through regular vacuuming and upkeep of guest areas, enhancing guest comfort.
- Supported servers by efficiently clearing, cleaning, and resetting tables for quick guest turnover. Ensured proper table preparation before and after each guest visit section.
- Prepared rolled silverware and iced tea consistently throughout shifts, supporting smooth restaurant operations.
- Greeted and welcomed customers as hostess, managing seating arrangements and communicating wait times.
- Escorted guests to tables while providing menus
- Facilitated positive customer interactions by providing attentive service and demonstrating hospitality.
Busser at Buffet
Emerald Queen Hotel & Casinos (EQC)
Fife
09.2017 - 11.2018
- Assisted servers by promptly delivering beverages and food, enhancing overall dining experience.
- Expedited food delivery to tables, supporting servers during busy periods to maintain efficient service.
- Cleaned and organized dining areas, creating a welcoming environment for guests.
- Removed guests' dishes for return to kitchen after finished meals.
Skills
- Time management
- Attention to detail
- Sanitation procedures
- Station restocking
- Working under pressure
- Customer service
Timeline
Busser at Buffet
Emerald Queen Hotel & Casinos (EQC)
09.2017 - 11.2018
Busser-Hostess
Darden Restaurant- Olive Garden
04.2005 - 09.2021