Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Silvia Reese

Baytown

Summary

Client relations professional with proven track record in enhancing client satisfaction and driving business growth. Skilled in strategic communication, conflict resolution, and relationship management. Strong focus on team collaboration, adaptability, and delivering tailored solutions to customers. Known for reliability and aligning efforts with evolving business needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Client Relations Director

Aveanna Healthcare
12.2024 - Current
  • Met and exceeded monthly sales quotas consistently, achieving 100%+ to goal for multiple consecutive months.
  • Grew territory revenue by over 500% since starting the role by expanding referral sources, increasing market penetration, and strengthening provider relationships.
  • Provided education and training to patients, families, and clinical teams on enteral nutrition therapies and respiratory equipment.
  • Collaborated with Texas sales and marketing teams to support product use and market development efforts across hospital systems.
  • Conducted bedside education, discharge planning, and device usage training aligned with clinical protocols.
  • Managed inventory and ensured timely delivery and proper documentation of therapeutic equipment prior to hospital discharge.
  • Interfaced with physicians and care teams to align product selection and usage with patient outcomes.

Account Manager, Clinical Supervisor

Nutritious Lifestyles
08.2022 - 11.2024
  • Established trust-based business relationships, resulting in a revenue increase of approximately $400,000 per year.
  • Developed comprehensive quarterly business reviews (QBRs) and Power Point presentations to analyze performance and communicate insights across nine managed accounts.
  • Assisted facilities with annual Texas Health and Human Services (THHS) state surveys to ensure regulatory compliance and enhance resident safety and satisfaction.
  • Managed team performance and development to achieve business objectives, demonstrating effective leadership and mentorship.
  • Conducted nutrition assessments in collaboration with the multidisciplinary team to optimize patient care, leveraging knowledge of nutrition products and their impact on outcomes.

Business Owner, Registered Dietitian

At The Table With Silvia, LLC
08.2020 - 08.2022
  • Provided nutrition education and meal planning utilizing a consultative sales approach to build strong relationships.
  • Planned and cooked meals at clients' residences, while developing marketing material to enhance brand visibility.

Sports Dietitian, Strength and Conditioning Coach

Wagner College
06.2019 - 08.2020
  • Developed, launched, managed, budgeted, and oversaw fueling station operations and initiatives for the 22 varsity sports teams, achieving specific financial goals while demonstrating strong organizational and multitasking skills.
  • Cared for athletes with eating disorders in a multidisciplinary setting, collaborating closely with healthcare professionals to optimize patient outcomes.
  • Coached and supported the professional development of sports nutrition interns, through effective mentorship and guidance.

Clinical Registered Dietitian

Sodexo Healthcare
10.2017 - 06.2019
  • Delivered specialized nutrition care to critically ill patients in the intensive care unit (ICU), collaborating seamlessly with physicians and allied health professionals to enhance patient outcomes.
  • Conducted daily rounds in the cardiac ICU, providing support and evidence-based nutrition education to patients and families during recovery, fostering understanding and engagement in their healthcare journey.
  • Oversaw bariatric program conducting pre-surgical evaluations to assess patient readiness and suitability for bariatric procedures.
  • Contributed to policy development and participated in performance improvement initiatives, leveraging data analysis to improve patient satisfaction and operational efficiency.

Education

Master of Science - Exercise Physiology And Sports Nutrition

Florida State University
08-2017

Bachelor of Science - Dietetics And Nutrition

Florida International University
05-2015

Skills

  • Territory management
  • Relationship management
  • Analytical problem solving skills
  • Client onboarding and education
  • Strong interpersonal skills
  • Healthcare industry insight
  • Effective time management

Certification

Registered Dietitian, CDR

Licensed Dietitian, TDLR

Certified Strength and Conditioning Specialist, NASM

Languages

English
Native or Bilingual
Italian
Native or Bilingual
Spanish
Limited Working

Timeline

Client Relations Director

Aveanna Healthcare
12.2024 - Current

Account Manager, Clinical Supervisor

Nutritious Lifestyles
08.2022 - 11.2024

Business Owner, Registered Dietitian

At The Table With Silvia, LLC
08.2020 - 08.2022

Sports Dietitian, Strength and Conditioning Coach

Wagner College
06.2019 - 08.2020

Clinical Registered Dietitian

Sodexo Healthcare
10.2017 - 06.2019

Bachelor of Science - Dietetics And Nutrition

Florida International University

Master of Science - Exercise Physiology And Sports Nutrition

Florida State University

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