Silvia Sanchez
Hollister,CA
Summary
Dynamic and compassionate professional with extensive experience in customer service and caregiving roles. Excelled in high-pressure environments, demonstrating strong multitasking abilities and a commitment to maintaining high service standards. Skilled in team collaboration and decision-making, with a proven track record of enhancing client wellness and satisfaction.
Overview
15
15
years of professional experience
Work History
Waitress
La Villa De Jerez
01.2021 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Heavenly Bakery
09.2024 - 12.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Caregiver
Multiple
01.2010 - 01.2021
- Implemented individualized care plans to meet specific needs of clients.
- Created engaging activities that stimulated mental and physical wellness of clients.
- Coordinated transportation and errands to support client independence and mobility.
- Delivered personal care services, promoting dignity and respect for individuals.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
GED -
Adult School in Morgan Hill
Morgan Hill, CA06.2007
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Decision-making
- Safe food handling
- Handling complaints
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Waitress
Heavenly Bakery
09.2024 - 12.2024
Waitress
La Villa De Jerez
01.2021 - Current
Caregiver
Multiple
01.2010 - 01.2021
GED -
Adult School in Morgan Hill
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