Silvia Trevino
Pharr South
Mission,TX
2
Languages
11
years of professional experience
Creative, energetic professional skilled in office administration, business communications, team collaboration and quantitative analysis. Proven to bring streamlined complicated operations in a fast-paced environment. Manages diversified office administrative functions, manages events, offers customer assistance and provides team support.
Work History
Office Manager
2 Years 7 Months- Managed scheduling and appointments for executive team, ensuring optimal time management.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw inventory management, maintaining accurate supply levels and vendor relationships.
- Trained new front office staff on systems and procedures to ensure seamless operations and service consistency.
Medical Receptionist
2 Years 10 Months- Managed patient scheduling and appointment confirmations, enhancing workflow efficiency.
- Maintained accurate patient records within electronic health record systems, improving data accessibility.
- Coordinated insurance verifications and authorizations, ensuring compliance with billing procedures.
- Assisted in developing patient communication protocols to enhance service quality and satisfaction.
Teacher
1 Year 6 Months- Fostered a positive classroom environment conducive to student learning and development.
- Designed and implemented engaging lesson plans tailored to diverse learning styles.
- Developed assessment tools to evaluate student progress and adapt instructional strategies accordingly.
- Collaborated with parents and staff to address individual student needs and enhance educational outcomes.
Office Administrator
3 Years 2 Months- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Coordinated scheduling for staff meetings and appointments, optimizing time management across the team.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Maintained electronic and paper filing systems for easy retrieval of information.
Education
High School Diploma
Bachelor of Science
Skills
Office Administration
Payroll Administration
Bookkeeping
Multitasking and Organization
Strategic Planning
Problem-Solving
Compassionate Communication
Relationship Building
Children's and Youth Ministry
Community
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Manager
Pharr South
09.2023 - 04.2026Read More
Medical Receptionist
Texas Oncology
07.2020 - 05.2023Read More
Teacher
Little Scholars
10.2018 - 04.2020Read More
Office Administrator
Alpha Homes
06.2015 - 08.2018Read More
The University of Texas Rio Grande Valley
Bachelor of Science
Read More
Sharyland High School
High School Diploma
Read More