Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Brings strong problem-solving skills and proactive approach to new tasks. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to making meaningful contributions and advancing organizational goals.
Hi, I’m
Silvia I Morales Lozano
Brownsville,TX
Summary
Overview
20
years of professional experience
1
Certification
Work History
Immaculate Conception Cathedral
Administrative Assistant of Vocations
04.2026 - Current
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Established administrative work procedures to track staff's daily tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Gift Shop Immaculate Conception Cathedral
Associate Sales Representative
02.2026 - Current
Job overview
- Stayed current on company offerings and industry trends.
- Maintained current knowledge of evolving changes in marketplace.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Recorded accurate and efficient records in customer database.
- Presented professional image consistent with company's brand values.
Costa Del Pacifico Seafood Restaurant
Server & Cashier
09.2016 - 10.2025
Job overview
- Delivered exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported team members by helping with training on menu items and service standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
SORA Sushi Fusion Bar
Server & Cashier
08.2022 - 02.2024
Job overview
- Engaged with customers to enhance their dining experience and address concerns.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
802 Cafe
Server
08.2018 - 09.2019
Job overview
- Delivered exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to optimize workflow during peak hours.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
KEMET
Manufacturing Engineer
05.2006 - 07.2015
Job overview
- Designed and optimized manufacturing processes to enhance product quality and efficiency.
- Conducted root cause analysis to identify process failures and implemented corrective actions.
- Collaborated with cross-functional teams to streamline production workflows and reduce lead times.
- Developed and maintained documentation for engineering standards and procedures to ensure compliance.
- Mentored junior engineers, fostering skill development and knowledge sharing within the team.
- Developed technical documentation, including standard operating procedures, work instructions, and engineering drawings to support manufacturing operations.
- Improved manufacturing efficiency by streamlining production processes and implementing lean methodologies.
- Reduced production downtime through proactive maintenance scheduling and timely equipment repairs.
- Increased capacity utilization by identifying bottlenecks within the production process and implementing targeted improvements.
- Played an active role in the development of new manufacturing facilities, providing input on equipment selection, layout design, and capacity planning.
- Conducted root cause analysis on defective products, leading to targeted improvements in manufacturing processes.
- Led Kaizen events focused on continuous improvement within various areas of the manufacturing environment.
- Calculated overall production costs by evaluating material, labor and other expenditures.
- Identified appropriate methodology to shorten cycle time and achieve target margins.
Education
Tecnologico De Matamoros
Industrial Engineer from Manufacturing Engineering
09-2007
University Overview
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Safe food handling
- Work under presion
- Team collaboration
- Supply restocking
- Performance improvement
- Ordering procedures
- Bill computation
- Multitasking and organization
Languages
Languages
1,5Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Spanish
English
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridTimeline
Administrative Assistant of Vocations
Immaculate Conception Cathedral
04.2026 - Current
Associate Sales Representative
Gift Shop Immaculate Conception Cathedral
02.2026 - Current
Server & Cashier
SORA Sushi Fusion Bar
08.2022 - 02.2024
Server
802 Cafe
08.2018 - 09.2019
Server & Cashier
Costa Del Pacifico Seafood Restaurant
09.2016 - 10.2025
Manufacturing Engineer
KEMET
05.2006 - 07.2015
Tecnologico De Matamoros
Industrial Engineer from Manufacturing Engineering