Silvio Alonso Perez
Miami,FL
Summary
Well-qualified Job Title with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors.
Organized Job Title with extensive knowledge of Type property sales and mortgage coordination. Successful at closing deals with accuracy and speed. Trained in Software use with expertise in local markets.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Florida Realty Of Miami Corp
Miami , FL
09.2017 - Current
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
Senior Mortgage Broker
Lloyd Funding Group
Miami, FL
06.2003 - 05.2017
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Fielded customer complaints and provided solutions.
- Implemented sales strategies that established relationships with realtors and CPAs.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Researched latest technologies to add efficiency to organization's existing systems.
Senior Mortgage Broker
Amprex Financial Services
Miami, FL
08.1993 - 08.2000
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Achieved record-low delinquency ratios and Number% sales recovery rate.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Senior Food and Beverage Server
Mirage Hotel & Casino
Las Vegas, NV
08.1989 - 04.1992
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Processed orders and sent to kitchen employees by Action.
Computer Systems Analyst
Bell South Telephone
Las Vegas, NV
06.1985 - 08.1989
- Researched latest technologies to add efficiency to organization's existing systems.
- Trained employees on computer systems, providing thorough documentation and other educational materials.
- Communicated complex computer information into easy-to-understand terminology for non-technical individuals.
- Performed diagnostics and testing keep systems working as expected.
- Assessed current systems and identified ways to add new functionality while boosting processes.
- Provided client support on system operation and troubleshooting.
- Diagnosed, troubleshot and resolved network and system problems.
- Maintained and administered computer networks and environments.
- Assessed, defined and document scope of projects.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
Computer Systems Analyst
Greyhound Exposition
Las Vegas, NV
06.1983 - 04.1985
- Researched latest technologies to add efficiency to organization's existing systems.
- Trained employees on computer systems, providing thorough documentation and other educational materials.
- Communicated complex computer information into easy-to-understand terminology for non-technical individuals.
- Performed diagnostics and testing keep systems working as expected.
- Resolved or escalated problem tickets to resolve user issues.
- Diagnosed, troubleshot and resolved network and system problems.
- Investigated and addressed system issues to enhance usability and improve functionality.
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
Computer Programmer Analyst
Miami Dade Community College
Miami, FL
06.1980 - 03.1983
- Created databases, data entry systems, web forms and other applications for diverse uses.
- Incorporated database technologies such as relational databases, SQL and Type into coding projects.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Coordinated technical requirements for projects with internal and external stakeholders.
- Responsible for the maintenance and Develop of The Students Transcripts System for all Campus.
Education
School of Engineering University of Habana, Cuba
Master Computer Systems Analysis & Software - Electrical Engineering Automation Systems
University of Habana
Habana , Cuba08.1973
Skills
- Analytical and Logical Thinking
- Property Assessments
- Appraisal Procedures
- Closings Coordination
- Comparative Market Analysis
- Value Estimation
- Market Tracking and Research
- Buyer and Seller Representation
- Commercial Real Estate
- Lead Follow-Up
- Lender Relations
- Real Estate Industry Understanding
- Negotiation Expert
- Mortgage Counseling
Certification
Master Computer Systems Analysis
Electric Engineering
License Mortgage Broker
License Realtor
Languages
English & Spanish
Timeline
Real Estate Agent
Florida Realty Of Miami Corp
09.2017 - Current
Senior Mortgage Broker
Lloyd Funding Group
06.2003 - 05.2017
Senior Mortgage Broker
Amprex Financial Services
08.1993 - 08.2000
Senior Food and Beverage Server
Mirage Hotel & Casino
08.1989 - 04.1992
Computer Systems Analyst
Bell South Telephone
06.1985 - 08.1989
Computer Systems Analyst
Greyhound Exposition
06.1983 - 04.1985
Computer Programmer Analyst
Miami Dade Community College
06.1980 - 03.1983
School of Engineering University of Habana, Cuba
Master Computer Systems Analysis & Software - Electrical Engineering Automation Systems
University of Habana
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