SIMBARASHE NOLAN SHUMBA
Jersey City,NJ
Summary
Results-driven Digital Marketing and Operations Professional with 8 years of experience in team leadership and workflow management. Proven expertise in operations management, process optimization, and team performance enhancement within retail and security sectors. Holds M.S. in Digital Marketing & Media, adept in executing effective communication strategies to deliver impactful results.
Overview
16
16
years of professional experience
Work History
Manager
Tasif Security Services
11.2021 - 12.2024
- Oversaw daily operations, ensuring compliance with security protocols and regulations.
- Developed and implemented training programs for new security personnel to enhance team effectiveness.
- I effectively managed the team performance of 28 employees by conducting regular evaluations and constructive feedback sessions.
Operations Manager
Dauramanzi Supermarket
03.2018 - 10.2021
- Streamlined inventory management processes to enhance stock accuracy and reduce wastage.
- Implemented training programs for staff on customer service best practices, boosting team performance.
- Oversaw daily operations, ensuring compliance with health and safety regulations across all departments.
Field Officer
Chisipiti Holdings
05.2009 - 11.2012
- Managed field operations to ensure compliance with safety and quality standards.
- Regular communication, training sessions, and joint project initiatives enhanced team collaboration.
- I oversaw and managed the distribution of food projects, which involved assigning tasks to eight subordinates.
Education
Master of Science - Digital Marketing and Media
Yeshiva University – Katz School of Science And Health
New York, NY05-2026
B.Ed. - Educational Leadership and Management (Honors)
Great Zimbabwe University
Masvingo, Zimbabwe06.2021
Skills
- Customer service
- Team leadership
- Decision-making
- Strategic planning
- Customer relationship management (CRM)
- Marketing
Timeline
Manager
Tasif Security Services
11.2021 - 12.2024
Operations Manager
Dauramanzi Supermarket
03.2018 - 10.2021
Field Officer
Chisipiti Holdings
05.2009 - 11.2012
B.Ed. - Educational Leadership and Management (Honors)
Great Zimbabwe University
Master of Science - Digital Marketing and Media
Yeshiva University – Katz School of Science And Health