Simione Ray
Pittsburgh,PA
Summary
I am a compassionate professional prioritizing unwavering support and exceptional performance in the workplace. I am consistently demonstrating effective communication throughout my career, fostering meaningful connections and understanding others' needs. Throughout my career I have been cultivating strong relationships and achieving remarkable results. I am dedicated to excellence, leveraging skills and I am always prepared to experience and contribute positively to any team or organization.
Overview
9
9
years of professional experience
Work History
Hairstylist
Loc N Loaded
08.2024 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
Cleaner Helper
Instawork
08.2023 - 09.2023
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
- Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
- Collaborated with housekeeping team to maintain an organized workflow, ensuring timely completion of tasks.
- Assisted with event setup and teardown, ensuring clean spaces for successful functions and a positive impression on attendees.
Caregiver
Bright Star Home Health
04.2023 - 06.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
Home Health Care Aide
Visiting Angles
05.2022 - 09.2022
- I Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- I helped patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- I Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- I Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- I Assisted disabled clients to support independence and well-being.
- I Traveled to clients' homes to complete healthcare services and promote continuity of care.
Desk Assistant
Kent State
11.2021 - 03.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Greeted guests in with friendliness and professionalism.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- I helped students get from place to place with the correct information and directions.
- Attended to office operations and required paperwork.
Sales Associate
Kent State Dining Services
08.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
Lash Technician
Glo Lash Brow
06.2020 - 01.2022
- Created relaxing, enjoyable atmosphere to make clients comfortable during eyelash application.
- Scheduled, confirmed and carried out lash services at salon.
- Listened to guest concerns, identified appropriate solutions and resolved issues quickly with minimal expenses
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Expanded client base by 35 % through direct referrals.
- Improved appointment booking efficiency with effective time management and organization skills.
- Taught clients how best to care for lash extensions and prevent problems.
- Ensured optimal sanitation and safety by maintaining a clean work environment and adhering to strict hygiene standards.
Sales Associate
Sally Beauty Supply
08.2020 - 06.2021
- I had to greet everyone that came in and engage with them one on one to gain a sale.
- Tracked stock using company inventory management software.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained organized, presentable merchandise to drive continuous sales.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained customer satisfaction while handling product returns quickly and professionally.
Sales Associate
Sally Beauty
01.2020 - 04.2021
- Maintained comprehensive knowledge of industry trends and developments to offer informed recommendations to both clients and staff members.
- Managed financial transactions accurately, maintaining detailed records of sales and expenses for accurate budgeting purposes.
- Improved store sales performance by effectively cross-selling and upselling beauty products.
- Participated in staff training programs, enhancing overall knowledge of beauty products and application techniques.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Ride Operator
Kennywood Park
05.2018 - 12.2019
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
Voluntary Worker
Forbes Nursing Home
03.2016 - 07.2017
- Coordinated and managed events and projects for the residents there.
- I helped plan parties for the residents when it was a holiday and or football game.
- I helped feed the residents who were unable to feed themselves
- Helped hand out food
- Kept program records and documentation current and compliant.
- Provided support and companionship to patients in need of assistance.
- Helped put together Christmas packages for the less fortunate
Education
Bachelor of Science - Public Health
Kent State University
Kent, OH05.2022
Skills
- Trend knowledge
- Stocking and Replenishing
- Merchandising Knowledge
- Sales
- Cash register operations
- Cash Handling
- Product promotions
- Excellent people skills
- Sales training
- Adapt to diverse groups
- Patient and Compassionate
- Companionship and Emotional Support
- Mental Health Support
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Basic housekeeping
- Meal preparation
- Flexible schedule
- Verbal and written communication skills
- Behavioral management
- Medication management
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
- Flexible and adaptable
Education
Kent, OH
Contact
412-726-1646
Timeline
Hairstylist
Loc N Loaded
08.2024 - Current
Cleaner Helper
Instawork
08.2023 - 09.2023
Caregiver
Bright Star Home Health
04.2023 - 06.2023
Home Health Care Aide
Visiting Angles
05.2022 - 09.2022
Desk Assistant
Kent State
11.2021 - 03.2022
Sales Associate
Kent State Dining Services
08.2021 - 02.2022
Sales Associate
Sally Beauty Supply
08.2020 - 06.2021
Lash Technician
Glo Lash Brow
06.2020 - 01.2022
Sales Associate
Sally Beauty
01.2020 - 04.2021
Ride Operator
Kennywood Park
05.2018 - 12.2019
Voluntary Worker
Forbes Nursing Home
03.2016 - 07.2017
Bachelor of Science - Public Health
Kent State University
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