Sim’mone Williams
Owings Mills,MD
Summary
Dedicated and versatile professional with experience in customer service, administrative support, and direct client care. Skilled in building positive relationships, managing daily operations, maintaining accurate records, and providing exceptional service in multi-paced environments. Demonstrates strong communication, organization, and problem-solving abilities while adapting to diverse responsibilities and team settings. Committed to continuous learning, professional growth, and delivering high-quality support to clients, customers, and colleagues.
Overview
12
12
years of professional experience
1
1
Certification
Work History
DSP-RS
Richcroft Inc.
Hunt Valley, MD
09.2015 - Current
- Monitored vital signs and medication use, documenting variances and concerning responses to support timely interventions.
- Assisted in medication dispensing.
- Offered daily living support with grooming and mobility assistance.
- Assisted with meal planning to meet nutritional plans.
- Coordinated scheduling of clients' medical appointments to facilitate timely healthcare access.
- Cultivated positive relationships with family members, guardians, and professionals involved in resident care to enhance collaborative support.
- Coordinated daily transportation needs of residents.
- Attended staff meetings and professional development sessions.
- Participated in monthly training sessions designed to enhance knowledge base related to services provided by the agency.
Hairstylist
JCPenney Salon
Columbia, Maryland
01.2025 - 04.2025
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Consulted with clients to determine desired hairstyles and services.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Supervised front-end of salon, booked appointments, inventoried sales area, and coordinated employee schedules to maximize operations.
- Performed haircuts, color treatments, and styling using professional techniques.
Cosmetologist
Hair Cuttery Salon
Owings Mills, MD
01.2021 - 02.2022
- Developed a loyal client base through excellent customer service.
- Managed appointments through scheduling software program.
- Performed haircuts, coloring, highlighting and styling techniques.
- Ensured proper sanitation practices were followed at all times.
- Maintained cleanliness of salon equipment and tools.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
Secretary
Metropolitan Transport LLC
Timonium , MD
07.2017 - 04.2018
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Provided administrative support to the Office Manager and other staff members.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Assigned drivers to appropriate routes based on customer needs.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Updated records of driver locations, delays, and cancellations.
Preschool Teacher
Columbia Academy School
Columbia , MD
01.2014 - 07.2017
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Developed foundational skills in colors, shapes, and letters through engaging activities.
- Integrated music, art, games, books, blocks, and puzzles into daily instruction to enhance learning.
- Developed lesson plans that incorporated creative teaching techniques.
- Fostered strong relationships with parents and guardians by communicating student progress regularly.
- Supervised outdoor playtime while ensuring safety regulations were followed.
Education
Associate of Applied Science - Dental Hygiene
Howard Community College
Columbia, MD08-2028
Associate of Arts - Gender Studies
The Community College of Baltimore County
Catonsville, MD05-2026
Skills
- Transaction Management
- Financial Reporting
- Sales Strategy
- Customer Service
- Client Engagement
- Relationship Building
- Data Entry
- Excel
- Microsoft Word
- Multitasking
- Written Communication
- Professionalism
Affiliations
- Gardening
- Reading books
- Cooking
- Tutoring
Certification
- First Aide and CPR
- Certified Medical Technician
- Licensed Cosmetologist
References
References available upon request.
Timeline
Hairstylist
JCPenney Salon
01.2025 - 04.2025
Cosmetologist
Hair Cuttery Salon
01.2021 - 02.2022
Secretary
Metropolitan Transport LLC
07.2017 - 04.2018
DSP-RS
Richcroft Inc.
09.2015 - Current
Preschool Teacher
Columbia Academy School
01.2014 - 07.2017
Associate of Applied Science - Dental Hygiene
Howard Community College
Associate of Arts - Gender Studies
The Community College of Baltimore County