Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Certification
Languages
Timeline
Generic

SIMON BENITEZ

Leesburg

Summary

Energetic and focused problem-solver with passion for technology and systems optimization. Thorough understanding of network configuration and cybersecurity principles, paired with proficiency in troubleshooting and technical support. Dedicated to leveraging skills to enhance operational efficiency and secure information systems.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Best Buy
10.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Conducted product demonstrations to highlight features and benefits, increasing customer interest.

Pizza Delivery Driver

La Villa Roma Restaurant & Pizzeria
02.2023 - Current
  • Handled money with great care, including processing payments, issuing receipts, and keeping track of the cash that was handed in
  • Responded quickly to customer concerns and resolved [Type] issues using [Skill] and [Area of expertise]
  • Presented bills and receipts to customers in order to collect payment for items delivered

Retail Sales Associate

Pacsun
05.2024 - 08.2024
  • Assisted customers with finding the right product for their needs
  • Provided product information and answered customer questions
  • Demonstrated knowledge of store products and services
  • Performed cashier duties, such as ringing up sales, processing payments, and issuing receipts
  • Greeted customers upon entering the store and assisted
  • Stocked shelves with merchandise according to company standards
  • Organized displays to attract customers and promote sales
  • Tracked inventory levels throughout the day and restocked items as needed

Cashier

Sheetz
03.2022 - 01.2023
  • Kept well-stocked cashier lanes and store shelves to promote strong sales
  • Educated customers about [Type] promotions to increase sales
  • Processed new orders quickly and accurately, completing [Number]+ daily transactions
  • Help customers by guiding them and answering their questions
  • Am in charge of issuing receipts, refunds, change, and tickets

Support Staff Member

Stone Tower Winery
08.2021 - 08.2022
  • Was in charge of the reception and lobby area, greeting visitors, and responding to information requests
  • Updated customer information to keep business records up to date

Education

Associate of Science - Computer Science

Northern Virginia Community College
Sterling, VA
05.2025

High School Diploma -

Loudoun County High School
Leesburg, VA
06.2023

Skills

  • Bilingual
  • Strong problem solver
  • Inventory management
  • Communications
  • Problem-solving
  • Teamwork and collaboration
  • Customer service
  • Technical issue analysis
  • Application installations
  • Organization and time management
  • Coding skills
  • Java and Python

Accomplishments

Projects & Technical Skills:
  • Chess Game in Python – Developed a fully functional chess game with move validation and turn-based logic.
  • Music File Generation in Python – Created and manipulated music files using Python libraries, demonstrating audio processing skills.
Professional Experience – Best Buy:
  • Top Performer in Paid Memberships – Led the store in paid membership sales within the first few months of employment.
  • Recognized Sales Associate – Offered a full-time position after excelling in customer service, technical knowledge, and sales performance.

Certification

Snap-on Meter certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Best Buy
10.2024 - Current

Retail Sales Associate

Pacsun
05.2024 - 08.2024

Pizza Delivery Driver

La Villa Roma Restaurant & Pizzeria
02.2023 - Current

Cashier

Sheetz
03.2022 - 01.2023

Support Staff Member

Stone Tower Winery
08.2021 - 08.2022

High School Diploma -

Loudoun County High School

Associate of Science - Computer Science

Northern Virginia Community College

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SIMON BENITEZ