Tiffany Boyce
Stockbridge,GA
Summary
Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.
Overview
8
8
years of professional experience
Work History
Executive Team Leader-Asset Protection
Target Corp.
03.2022 - Current
- Executes safety meeting observation plans in stores trending red
- Completes safety action plans & investigations
- Ensures team member or guest incident root cause & follow-up is complete
- Investigates threats, assaults and other people incident response
- Prevents and follows up on people and property incident root cause
- Leads Asset Protection team on security routines (verbal de-escalation, NVI)
- Owns internal theft investigations, case priority, and planning, manage tactics execution and substantiation, and conducts interview for case closure
- Assesses shortage gaps by leveraging reporting (ex
- Leading Indicators of Shortage - Operational).
Asset Protection Safety Manager
Lowes Companies
08.2020 - 03.2022
- Enforced merchandise protection standards, conducted awareness training, and responded to all emergency calls
- Responsible for developing and implementing theft prevention and shortage control programs for the store
- Monitoring receiving, shipping, and selling patterns for assigned store
- Championing initiatives and establishing processes and controls that improve safety/hazmat, shrink, and security outcomes
- Conducted booster interviews, gathered Intel and communicated to the investigation team to close 'fencing' locations.
Loss Prevention Specialist
Homegoods
04.2016 - 08.2020
- Assigned 3-5 stores and responsibility is to detect and investigate both external and internal theft in each assigned store
- Identified and analyzed asset protection risks to effectively develop, recommend, and implement comprehensive countermeasures designed to eliminate or minimize losses
- Collaborated with police officers, attorneys and prosecutors to ensure appropriate legal actions executed
- Participates in inventory preparation and observation in assigned store(s) and effectively investigates all high shrink categories once inventory has been taken
- Train staff in proper patrol, surveillance and apprehension procedures for violators.
Education
Masters Degree: Security Management -
John Jay College of Criminal Justice
New York, NY06.2020
Loss Prevention Qualified (LPQ) -
The Loss Prevention Foundation
02.2020
Bachelor Degree: Criminal Justice -
John Jay College of Criminal Justice
New York, NY06.2013
Skills
- Retail Theft investigations
- Conflict Resolution
- Training and Development
- ORC Investigations
- Inventory Control
- Internal Interviews
- CCTV Surveillance
- Result Driven
- Team Training
- Case Report Writing
- CCTV Systems
- Teamwork and Collaboration
- Multitasking
- Problem Resolution
- Verbal Communication
- Organization and Time Management
- Critical Thinking
- Team Management
Personal Information
Title: LPQ
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Executive Team Leader-Asset Protection
Target Corp.
03.2022 - Current
Asset Protection Safety Manager
Lowes Companies
08.2020 - 03.2022
Loss Prevention Specialist
Homegoods
04.2016 - 08.2020
Masters Degree: Security Management -
John Jay College of Criminal Justice
Loss Prevention Qualified (LPQ) -
The Loss Prevention Foundation
Bachelor Degree: Criminal Justice -
John Jay College of Criminal Justice