Dynamic Sales and Product Specialist recognized for advanced problem-solving abilities and strong technical acumen. Proven track record in product management, adept at fostering relationships with new and existing clients to ensure a consistent pipeline of opportunities. Achievements include significantly expanding the customer base and generating substantial new sales revenue while managing multiple accounts exceeding $1.3million in Gross revenue. Committed to delivering exceptional customer service, leveraging research capabilities, and resolving conflicts effectively, all with a growth-oriented mindset.
Overview
9
9
years of professional experience
Work History
Account Manager
Anvil Design and Manufacturing
Fargo, ND
01.2023 - Current
Achieved successful identification and pursuit of new manufacturing engineering and fabrication opportunities in targeted industries. Established and nurtured long-term relationships with customers, vendors, and strategic partners, enhancing collaboration. Generated and managed a robust pipeline of sales leads through effective networking, outreach, referrals, and existing client relationships. Served as the principal contact for assigned customer accounts, strengthening client trust. Facilitated seamless customer communications regarding timelines, pricing, design changes, production updates, and issue resolution. Oversaw project lifecycles from quotation and engineering review to procurement, fabrication, assembly, testing, and delivery, maximizing efficiency. Ensured timely tracking of project milestones, deadlines, and deliverables, driving accountability. Compiled and organized bills of materials (BOMs), prints, DXFs, and supporting manufacturing documentation, streamlining processes. Engaged directly with suppliers and subcontractors for sourcing materials, components, and fabricated parts, optimizing supply chain management.
Product Specialist
Corwin Honda
11.2021 - 01.2023
Assisted customers in understanding product features and addressed technical questions to facilitate sales. Continuously searched for new customer prospects while managing daily workflow efficiently. Maintained clear communication with customers via phone and email throughout the purchasing process.
Assistant Donor Care Supervisor
Vitalant
01.2020 - 11.2021
Trained phlebotomy interns and supported newly hired phlebotomy technicians. Maintained thorough and precise records of donor units and employee activities. Assisted team members with donor interviews and blood collection processes as outlined by company SOPs.
Meat Cutter
Hornbacher's
11.2017 - 06.2019
Education
Highschool Diploma -
Fargo North High
05-2017
Skills
Negotiation
Contract Negotiation
Asking for the Buy
Closing
Cold Calling
Desire to learn Technical information to help increase revenue
Cost Estimating/Bidding
Project management
Client account management
Accomplishments
Achieved ETL electrical certification on two product lines.
Increased companies annual revenue by over 2 million on self found and serviced accounts
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved Better workflow optimization and company practices by introducing Wrike for design related tasks.