SIMON N. BOULWARE
Springfield,VA
Summary
Results-oriented General Manager with expertise in financial analysis and team leadership. Developed innovative sales strategies that drove market growth and enhanced customer relationships. Focused on compliance and fostering a motivated workforce to maximize profitability and customer satisfaction.
Overview
31
31
years of professional experience
Work History
General Manager
Koons Lincoln of Bethesda
Bethesda, Maryland
01.2025 - 01.2026
- Develop and implement business strategies to achieve sales targets and improve customer satisfaction.
- Managed daily operations across sales, service, and parts departments to ensure seamless functionality.
- Monitored financial performance through budgeting and forecasting to inform strategic decisions.
- Led and trained staff to enhance team capabilities and maintain a positive work environment.
- Ensure compliance with industry regulations and company policies.
Finance Director
Ourisman Ford of Manassas
Manassas, Virginia
03.2020 - 12.2024
- Ensured finance and insurance managers consistently exceed company sales goals
- Streamlined processing of loans and financial transactions to enhance operational efficiency
- Ensured all sales-related transactions had remained profitable without sacrificing company integrity
- Cultivated strong relationships with lenders and vendors to support business objectives
- Supervised finance and insurance managers to ensure constant adherence to company policy
- Followed up with customers to recover outstanding payments owed to the dealer
Finance Director
Koons Ford Mazda and Lincoln of Silver Spring
Silver Spring, Maryland
02.2011 - 03.2020
- Enabled finance and insurance managers to consistently exceed company sales goals through targeted coaching and support
- Ensured timely processing of loans and other financial transactions
- Ensured all sales-related transactions had remained profitable without sacrificing company integrity
- Developed and fostered productive relationships with lenders and vendors
- Managed collections of overdue accounts, improving cash flow and reducing financial risk
- Supervised finance and insurance managers, ensuring adherence to company policy and enhancing operational compliance
Salesperson
Koons Ford of College Park
College Park, Maryland
07.1997 - 05.1998
- Consistently exceeded monthly sales goal by 20-40%
- Achieved salesperson of the month recognition three times within ten months
- Guided customers in choosing suitable vehicles based on their needs. in selecting and purchasing vehicles
Petty Officer 3rd Class
UNITED STATES NAVY
01.1995 - 01.1997
- Healthcare Corpsman
General Sales Manager
Koons Motors of Silver Spring
- Directed company sales in finance and insurance, new and used vehicles, and wholesale
- Increased market share and profitability while maintaining excellent customer service
- Motivated employees in sales & finance and insurance departments to maintain profitability
- Served as a liaison between sales team and upper management for human resources and disciplinary matters
Sales Manager
Koons Motors of Silver Spring
- Established and maintained customer relationships
- Effectively used direct marketing and cold-calling techniques to increase dealership traffic
- Supported sales team in finalizing transactions, contributing to overall sales success
- Coordinated salesperson schedules based on sales volume, optimizing team availability
- Created inviting showroom environment
- Staged merchandise on exterior lots to increase dealership traffic
- Evaluated customer trades and wholesale vehicles to inform purchase decisions
- Acquired pre-owned vehicles to enhance inventory selection.
Finance and Insurance Manager
Koons Ford of Falls Church
- Ensured finance and insurance managers consistently exceed company sales goals
- Supervised finance and insurance managers to ensure constant adherence to company policy
- Ensured timely processing of loans and other financial transactions
- Ensured all sales-related transactions had remained profitable without sacrificing company integrity
- Developed and fostered productive relationships with lenders and vendors
- Collected delinquent accounts owed to dealer
Finance and Insurance Manager
Koons Tysons Chevrolet Buick GMC
- Settled deals and collected funds per lender and government agency requirements
- Motivated sales managers to achieve store revenue targets
- Assist sales managers with structuring sales to achieve maximum dealership profit
- Encouraged and assisted sales managers in up-selling additional products and services to enhance profitability
- Uphold company standards for customer satisfaction
Finance and Insurance Manager
Koons Ford of Silver Spring
- Settled deals and collected funds and stipulations for lenders and government agencies
- Assisted sales managers in structuring sales to maximize dealership profit
- Supported sales managers in up-selling additional products and services to enhance profits
- Motivate sales managers to meet store’s revenue targets
- Uphold company standards for customer satisfaction
Education
SHAW UNIVERSITY
Raleigh, North Carolina01.1995
Skills
- Financial analysis and budgeting
- Sales strategy development
- Compliance oversight
- Staff training
- Customer relationship management
- Team leadership
- Problem solving
- Relationship building
- Sound judgment
- Training and development
- Skilled negotiator
- Market growth
- Advertising and marketing
Previous Organizations
- Jim Koons Automotive Company
- Alexandria Buick Pontiac GMC Chevrolet and Saturn
- Ourisman
- Koons Motors
Other Experience - Military
UNITED STATES NAVY, Petty Officer 3rd Class, 09/95 - 09/97
Professional Characteristics
- More than twenty (28) years of experience in the automobile sales industry
- Built a reputation as a hardworking, dedicated team player
- Proven leader and peer motivator
- Dynamic personality and superior interpersonal skills
- Effective communicator
References
References available upon request.
Timeline
General Manager
Koons Lincoln of Bethesda
01.2025 - 01.2026
Finance Director
Ourisman Ford of Manassas
03.2020 - 12.2024
Finance Director
Koons Ford Mazda and Lincoln of Silver Spring
02.2011 - 03.2020
Salesperson
Koons Ford of College Park
07.1997 - 05.1998
Petty Officer 3rd Class
UNITED STATES NAVY
01.1995 - 01.1997
General Sales Manager
Koons Motors of Silver Spring
Sales Manager
Koons Motors of Silver Spring
Finance and Insurance Manager
Koons Ford of Falls Church
Finance and Insurance Manager
Koons Tysons Chevrolet Buick GMC
Finance and Insurance Manager
Koons Ford of Silver Spring
SHAW UNIVERSITY