Summary
Overview
Work History
Education
Skills
Timeline
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Simon Rounds

Tampa,FL

Summary

Ambitious and well-rounded leader with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. More than 15 years of experience in sales, marketing, and management in diverse fields has curated a service-driven team-oriented leader capable of establishing strategic vision, generating financial success, and delivering positive results to organizational functions.

Overview

7
7
years of professional experience

Work History

Lead Bartender

Rox Rooftop Bar & Lounge
03.2022 - 09.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Crafted special drink and cocktail menu items for seasonal offerings.

General Manager

The Mill
02.2019 - 03.2022
  • Developed and implemented strategies to increase sales and profitability by managing budget implementation, employee hiring and training, scheduling, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Trained new employees on proper protocols and high customer service standards to maintain high productivity and performance metrics as well as establish a high-quality environment devoted to customer satisfaction.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Formulated and implemented marketing strategies to increase sales and customer loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Regional Operations Manager

GNC
01.2017 - 05.2019
  • Traveled to 3 locations per week to manage each store and perform reviews of the stores as well as individual managers and employees.
  • Performed opening, closing, and operating duties including, but not limited to cash handling, inventory, deposits and verifying deliveries. Developed cost saving processes and partnered with Loss Prevention to ensure adherence to GNCs policies and procedures to prevent losses.
  • Responsible for ordering merchandise and supplies to maintain appropriate inventory levels, according to GNC guidelines.
  • Supervised creation and implementation of exciting merchandise displays to catch attention of store customers.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Managed senior-level personnel working in marketing and sales capacities.

Education

Associate of Science - Criminal Justice

Hillsborough Community College
Tampa, FL

FL State Certified Law Enforcement Officer -

HCC Law Enforcement Academy
Tampa, FL

Skills

  • Food and Beverage Management
  • Cocktail List Development
  • Extensive Liquor, Beer and Wine Knowledge
  • Staff Leadership and Supervision
  • High-Volume Environments
  • New Hire Training
  • Loss Prevention Strategies
  • Profit Margins
  • Labor and Overhead Cost Estimation

Timeline

Lead Bartender

Rox Rooftop Bar & Lounge
03.2022 - 09.2023

General Manager

The Mill
02.2019 - 03.2022

Regional Operations Manager

GNC
01.2017 - 05.2019

Associate of Science - Criminal Justice

Hillsborough Community College

FL State Certified Law Enforcement Officer -

HCC Law Enforcement Academy

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Simon Rounds