Simon Vernon
6040 Stonewall Dr,GA
Summary
Proven leader with a track record of enhancing customer satisfaction and reducing employee turnover at Walmart. Skilled in motivational coaching and implementing effective sales strategies, I excel in employee relations and policy enforcement. Achieved significant improvements in operational efficiency and sales revenue, demonstrating a strong ability to meet and exceed employer expectations. Results-driven management professional equipped for leadership roles. Demonstrated ability to oversee nightly operations, ensuring efficiency and safety. Strong emphasis on team collaboration and adaptability to shifting demands. Skilled in conflict resolution, staff training, and operational logistics. Known for reliability and proactive approach to problem-solving.
Overview
15
15
years of professional experience
Work History
Overnight Manager
Walmart
10.2019 - 09.2024
- Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
- Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
- Reduced employee turnover through effective communication, training, and mentorship of staff members.
- Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
Sales Manager
Family Dollar
03.2010 - 01.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Associate of Arts - Art Education
International High School At Prospect Heights
Brooklyn, NY05.1991
Skills
- Motivational Skills
- Employee Relations
- Policy Enforcement
- Sales Strategies
i am a soccer coach and soccer referee
tuesdays and thursdays i coach a u12 boys team and saturday i help out referee the games.
Timeline
Overnight Manager
Walmart
10.2019 - 09.2024
Sales Manager
Family Dollar
03.2010 - 01.2019
Associate of Arts - Art Education
International High School At Prospect Heights
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