Simona Daniels
Los Angeles,CA
Summary
Dynamic banquet server with proven expertise in fast-paced environments, demonstrated at Cloud Staffing. Excelled in teamwork and customer service, enhancing guest satisfaction and event efficiency. Skilled in event setup and adaptive problem-solving, consistently prioritized service excellence. Achieved significant improvements in banquet preparation and execution, leveraging strong time management and clear communication abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Banquet Server
Cloud Staffing
09.2024 - Current
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Responded to guest inquiries and requests promptly and courteously.
Team Member
Taco Bell Restaurant
03.2017 - 11.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Canvasser
Government
01.2012 - 11.2016
- Raised awareness for key political campaigns by distributing informative materials and engaging in persuasive conversations with residents.
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Improved campaign visibility by strategically placing yard signs, posters, and other promotional materials throughout the community.
- Utilized data-driven strategies to target specific demographics for increased voter outreach effectiveness.
- Collaborated with fellow team members to ensure consistent messaging and seamless coordination of canvassing activities across neighborhoods.
- Adapted communication style to address diverse populations effectively, ensuring inclusivity and respect for all individuals encountered.
- Discussed customer feedback with management to optimize customer experience.
- Maintained accurate records of interactions with constituents to inform future campaign strategies and improve overall efficiency.
Education
Liberal Arts
Los Angeles Trade Technical College
Los Angeles, CASkills
- Strong teamwork
- Time management
- Customer service
- Food service
- Customer service focus
- Adaptive problem solving
- Clearing tables efficiently
- Event setup and breakdown
- Punctual and reliable
- Clear communication
- Service prioritization
Certification
Food Handler's & RBS Certification
Timeline
Banquet Server
Cloud Staffing
09.2024 - Current
Team Member
Taco Bell Restaurant
03.2017 - 11.2019
Canvasser
Government
01.2012 - 11.2016
Liberal Arts
Los Angeles Trade Technical College
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