Simona Giurgiu
Chicago,IL
Summary
Dedicated Housekeeper and House Manager with over 15 years of experience in high-end residential cleaning and estate maintenance. Elevates household standards through tailored cleaning techniques and strong vendor relationships, ensuring efficient operations and a welcoming environment. Skilled in managing multiple tasks and anticipating family needs.
Overview
20
20
years of professional experience
Work History
Branch Banker
PNC Bank
Chicago, IL
10.2025 - Current
- Greeted customers, identified customer needs and provided appropriate banking services.
- Resolved customer inquiries regarding account balances, fees and other banking issues in a timely manner.
- Maintained accurate records of all customer interactions using the bank's database system.
- Exceeded customer service satisfaction ratings by providing prompt answers to specific questions.
Sales Associate
Macy's
Skokie, Illinois
05.2025 - 09.2025
- Assisted customers with product selection and provided personalized recommendations.
- Collaborated with team members to enhance customer service and improve store experience.
- Maintained organized sales floor, ensuring product displays were appealing and accessible.
- Built and maintained relationships with colleagues and upper management to drive team success.
Account Manager
Capital Depot
Chicago, IL
10.2024 - 04.2025
- Managed client accounts to ensure satisfaction and retention.
- Developed strong relationships with clients to understand their needs.
- Managed multiple accounts and tasks simultaneously while meeting deadlines.
- Acted as main point of contact in matters relating to client concerns and needs.
- Resolved customer complaints in a timely manner.
House Manager
Belz Family
05.2021 - 10.2024
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
- Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
- Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
- Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
- Coordinated travel arrangements for the family, ensuring seamless transitions between locations and accommodations.
- Fostered positive and productive working environment for all household staff through regular training and performance feedback.
- Fostered culture of excellence within household staff, setting high standards and leading by example.
Housekeeper/Professional Nanny
Billings Family
07.2006 - 10.2024
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Followed daily house cleaning checklist to ensure all tasks were completed systematically.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Verified cleanliness and organization of storage areas and carts.
- Proactively identified and reported maintenance needs, supporting property upkeep and guest comfort.
- Enhanced cleanliness ratings by introducing effective cleaning techniques and eco-friendly products.
- Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Maintained household cleanliness through light housekeeping tasks, contributing to a well-organized living space for the entire family.
- Built positive and nurturing environments to support child social and emotional growth.
- Promoted healthy eating habits for improved nutrition, preparing nutritious meals and snacks daily.
- Fostered strong relationships with families, prioritizing open communication and trust building.
- Organized educational outings such as museum visits or nature walks, integrating hands-on learning experiences into everyday life.
- Collaborated with parents on developmental milestones, sharing observations and discussing strategies for continued progress.
- Provided transportation to extracurricular activities, promoting socialization opportunities outside of the home setting.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Transported children to and from activities using personal or family vehicle.
House Manager/Private Nanny
Goldstein/Cohen Family
Lakeview , IL
11.2008 - 04.2021
- Managed daily household operations and schedules for family activities.
- Oversaw maintenance of home facilities and managed vendor relationships.
- Coordinated daily activities and schedules for children's educational engagement.
- Prepared nutritious meals and snacks tailored to dietary preferences and restrictions.
Housekeeper
Savitz Family
Glencoe, Illinois
03.2006 - 11.2008
- Conducted deep cleaning of kitchens, bathrooms, and living spaces regularly.
- Maintained cleanliness and organization throughout home to create inviting and comfortable living environment.
- Managed laundry tasks, including washing, folding, and ironing clothing.
- Collaborated with family to fulfill specific cleaning requests, ensuring satisfaction with household standards.
- Interacted positively with clients and guests to enhance overall experience during daily duties.
Education
Associate of Applied Science - Management Marketing
Wilbur Wright College
Chicago05-2017
Advance Certificate Accounting
Wilbur Wright College
Chicago, IL05-2016
Certification : Applied Psychology
Babes Bolyai University
Cluj Napoca, Romania05-2005
Associate in Education : Primary School Teacher
Pedagogical College
Baia Mare, RomaniaSkills
- Customer service
- Service orientation
- Detail-oriented
- Multitasking skills
- Inventory management
- Professional discretion
- Cleaning mastery
- Fine arts expertise
Languages
Romanian
Native/ Bilingual
Spanish
Elementary
Timeline
Branch Banker
PNC Bank
10.2025 - Current
Sales Associate
Macy's
05.2025 - 09.2025
Account Manager
Capital Depot
10.2024 - 04.2025
House Manager
Belz Family
05.2021 - 10.2024
House Manager/Private Nanny
Goldstein/Cohen Family
11.2008 - 04.2021
Housekeeper/Professional Nanny
Billings Family
07.2006 - 10.2024
Housekeeper
Savitz Family
03.2006 - 11.2008
Associate of Applied Science - Management Marketing
Wilbur Wright College
Advance Certificate Accounting
Wilbur Wright College
Certification : Applied Psychology
Babes Bolyai University
Associate in Education : Primary School Teacher
Pedagogical College