Simone Brown

To maintain a clean and surf environment. It's given expert customer service. Food safety

• Greeted customers and provided menus upon arrival to dining room.
• Monitored dining room inventory and replenished as necessary.
• Answered customer questions about food and beverage items and assisted with menu selections.
• Processed payments for orders and provided customers with change.
• Established rapport with customers by providing friendly and attentive service.
• Monitored food and beverage supplies, assisting with restocking when needed.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Greeted guests and asked open-ended questions to help determine needs and offer options.
• Conducted regular quality checks on food items, ensuring freshness and reducing waste by timely rotation of stock.
• Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.

• Ability to direct and manage all kitchen operations seamlessly
• Monitor food waste and inventory levels.
• Direct daily activities while working under pressure.
• Ensure that food items are stored in a safe, organized, and hazard-free environment.
• Train and mentor other food service workers.
• Responsible for food inventory and cost.

• Greet and registered guest, providing prompt and courteous service to ensure optimal customer service.
• Answered inbound and outbound phone calls for reservations, customer complaints, and booking online.
• Prepared guest bills and processed cash and credit card payments.

• Responsible for all functions of store operations, including interviewing, selecting, and training all store employees on proper execution of job responsibilities.
• Ensured accuracy of payroll information and processed in a timely manner.
• Responsible for store compliance on all corporate policies regarding payments, returns and exchanges.
• Trained and achieved high sales percentage with consultative, value-focused customer service approach
• Stocked and rotated inventory regularly. Organized the store by returning all merchandise to its proper place.
• Identified work to be done, prioritized, and delegated, assisted in developing associates to drive store financial goals.
• Performed cashier duties and reconciling a cash draw.