Cheyenne Hobson
Del City,OK
Summary
Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Microsoft Office, Excel, Epic, IDX, EMR
Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Service Representative Lead
OU Health Rehab Services
12.2024 - Current
- Coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility.
- Schedules patient appointments, either by telephone or in person.
- Obtains patient demographics on new patients and updates demographics on established patients.
- Answers telephone calls and distributes to the appropriate personnel.
- Prepares and enters healthcare providers schedules into the computer.
- Coordinates schedules as directed to patient requiring multiple services.
- Greets patients as they come into the clinic for scheduled appointments.
- Accepts payments and writes receipts.
- Inspects the encounter form for completeness and accuracy.
- Copies insurance cards and distributes to the appropriate employee.
- Verifying insurance through AVAILITY, OCHA
PCA Personal Care Assistant
Comfort Care
08.2024 - Current
- Provided personalized care and assistance to patients, ensuring their comfort and well-being
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and living areas
- Managed meal preparation according to dietary restrictions and assisted with feeding when necessary
- Offered emotional support and companionship to patients during difficult times or periods of isolation
- Adhered strictly to HIPAA regulations regarding patient confidentiality
Executive Assistant to the Chief Executive Officer
J & C Telecom
09.2023 - 07.2024
- Handled confidential information with discretion while maintaining a high level of professionalism at all times
- Performed research tasks such as gathering data or compiling reports to support decision-making processes
- Provided administrative support by drafting correspondence letters or preparing official documents for signature
- Served as point-of-contact for clients/customers/vendors resolving inquiries promptly
- Fostered a positive work environment through effective communication and collaboration with colleagues
- Submitted payroll for our contractors
Patient Access Specialist I
Oklahoma Heart Hospital
07.2022 - 09.2023
- The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel.
- Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital. Completes the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed. Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information.
Administrative Assistant/Management/Human Resources
Surge pays
10.2019 - 11.2022
- Handled confidential information with discretion while maintaining a high level of professionalism at all times
- Performed research tasks such as gathering data or compiling reports to support decision-making processes
- Provided administrative support by drafting correspondence letters or preparing official documents for signature
- Served as point-of-contact for clients/customers/vendors resolving inquiries promptly
- Fostered a positive work environment through effective communication and collaboration with colleagues
- Submitted payroll for our contractors
Education
High school Diploma - ALLIED HEALTH
Oklahoma City Community College
Oklahoma City, OK05-2020
High School Diploma -
US GRANT HIGH SCHOOL
Oklahoma City, OK05-2011
Skills
- Administrative experience - Administrative experience (3-5 years)
- EMR systems
- Health insurance verification via payer websites
- Payroll
- Epic
- Excel formulas
- Medical Terminology
- Microsoft Office
- Availity
- Process improvement
- QuickBooks
- Healthcare management
- Executive administrative support
- Microsoft Excel and Word
- Team management - Team management (16-30 team members)
- ICU experience
- Spreadsheets
- Computer Skills
- Microsoft Teams
- Insurance Verification
- Medical office experience
- 10 key typing
- Medical billing
- Microsoft Outlook
- Multitasking
- Electronic health records (EHR) management
- IDX
- Human resources management
- Microsoft Word
- Multi-line phone systems
- QuickBooks Online
- Microsoft Excel
- EMR
- Executive assistant experience
- Emergency room experience
Certification
- CNA
- Driver's License
Languages
English
Timeline
Patient Service Representative Lead
OU Health Rehab Services
12.2024 - Current
PCA Personal Care Assistant
Comfort Care
08.2024 - Current
Executive Assistant to the Chief Executive Officer
J & C Telecom
09.2023 - 07.2024
Patient Access Specialist I
Oklahoma Heart Hospital
07.2022 - 09.2023
Administrative Assistant/Management/Human Resources
Surge pays
10.2019 - 11.2022
High school Diploma - ALLIED HEALTH
Oklahoma City Community College
High School Diploma -
US GRANT HIGH SCHOOL