Simone Davis
5759 Pineland Drive Dallas Tx
Summary
To seek a position with a growing company that will promote positivity and productivity. That will allow advancement and increase my knowledge and skills that will take my career to another level.
Overview
13
13
years of professional experience
Work History
Server Manager
Didi’s Downtown
Frisco, TX
01.2023 - Current
- Supervised team of servers, focusing on improving service efficiency and fostering customer satisfaction.
- Developed and executed efficient scheduling and workflow processes to improve overall operational performance.
- Implemented onboarding processes for new staff, focusing on service excellence, menu knowledge, and effective use of POS systems.
- Executed guest greeting protocols to ensure a positive first impression.
- Highlighted unique menu offerings to inform clients and promote culinary options.
- Managed end-of-day financial processes, including cash reconciliation and secure distribution of funds.
Catering/To Go
Maggianos
Plano, TX
01.2020 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Took Care Of To Go, Set Up And Delivered Catering Orders As Needed. Served Occasionally.
Server,Bar,FOH Manager
Tricky Fish
Frisco, TX
09.2021 - 01.2022
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed food and beverage orders efficiently, maintaining accuracy and speed during peak hours.
- Collaborated with kitchen staff to ensure timely and quality meal preparation.
- Trained new servers on restaurant procedures, enhancing team performance and service standards.
Server/Shift Lead
Opal Greek Taverna Restaurant
Rowlett, TX
05.2019 - 11.2020
- Greet & Serve Customers, Shift Leader when needed, Cashier, and Assisted in Preparation and Serving with Catering Orders.
Meat Cutter/Cashier/Line
Terry Black’s Bar-B-Que
Dallas, TX
10.2019 - 07.2020
- Duties included Cutting and Weighing Meat for Orders in a timely manner, perform as a Cashier when needed, and Assist on the line.
Prof. Customer Service Representative
A-Star Heating & Air
Garland, TX
10.2018 - 05.2019
- Duties included Answer Multi-line calls in a timely manner, Schedule and Sale of Maintenance Orders, Schedule Repair service, Data Entry, Online Inspections, Follow-up on all Scheduled Maintenance services, part-time Dispatch when needed, Mobile On-Call Weekend service for Commission.
Waitress and Bartender
Senor Locos Tex-Mex Icehouse
Plano, TX
10.2016 - 12.2018
- Duties included Shift Preparation. Assisted in the Kitchen. And Greeted Customers with a smile while providing fast Quality Service.
Cashier and Line Cook
Piada Italian Street Food
Richardson, TX
06.2016 - 10.2016
- Duties included Cleaning and Stocking all Food Stations. Making sure all food orders were prepared within a timely manner. Assist others when needed.
Prep and Cashier
Howard’s Catfish
Mesquite, Texas
05.2013 - 05.2015
- Assisted in Preparation of food Daily. Assisted Management with any issues and problems. Daily Log of Inventory and Cashier.
Cashier
Walmart Super Center
Balch Springs, TX
07.2013 - 10.2014
- Offered quality Customer Service while helping in the Grocery and Fresh Food Department.
Education
Senior - undefined
Mesquite Academy
01.2013
Skills
- Bill Collecting
- Cashier
- Customer Service
- Data Entry
- Scheduling
- Managing
- Call Center
- Scanning/Packaging
- Microsoft Office Family
- Computer literate
- TABC & Food Handling Certification
Timeline
Server Manager
Didi’s Downtown
01.2023 - Current
Server,Bar,FOH Manager
Tricky Fish
09.2021 - 01.2022
Catering/To Go
Maggianos
01.2020 - 12.2022
Meat Cutter/Cashier/Line
Terry Black’s Bar-B-Que
10.2019 - 07.2020
Server/Shift Lead
Opal Greek Taverna Restaurant
05.2019 - 11.2020
Prof. Customer Service Representative
A-Star Heating & Air
10.2018 - 05.2019
Waitress and Bartender
Senor Locos Tex-Mex Icehouse
10.2016 - 12.2018
Cashier and Line Cook
Piada Italian Street Food
06.2016 - 10.2016
Cashier
Walmart Super Center
07.2013 - 10.2014
Prep and Cashier
Howard’s Catfish
05.2013 - 05.2015
Senior - undefined
Mesquite Academy