Simone Denny
Philadelphia,PA
Summary
Experienced Administration Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
Work History
BILLING ADMINISTRATION MANAGER
Allied Benefit Systems
08.2023 - Current
- Oversee Billing and AP/AR departments; managing cycle invoicing for internal teams and outsourced teams
- Conduct regular audits of internal processes (banking transactions, ACH returns, insurance claims, and refunds) to identify areas for improvement and implement corrective measures promptly.
- Manage budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Supervise hiring processes and vendor relationships to maintain smooth operations for the company.
- Facilitate the hiring process by working closely with HR in candidate screening, interviewing, and onboarding new administrative staff members.
- Responsible for monitoring team processing metrics and providing career development, coaching, and training.
BILLING MANAGER
Medical Guardian LLC
10.2017 - 08.2023
- Managed Accounting, Billing, and Collections departments, exceeding 25 employees
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Revamped and implemented AR and AP processes, such as proper accounting catalogues, real-time journal entry, and payment posting and reporting
- Point of contact for implementation of new procedures and system enhancements
- Increased efficiency in billing processes by implementing new software and automating routine tasks.
- Championed the use of data-driven decision-making within the department, leveraging analytics tools to inform strategy development and process optimization efforts.
- Served as a liaison between finance departments during mergers or acquisitions, integrating billing functions seamlessly into newly formed organizations.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Billing Supervisor
Medical Guardian LLC
05.2016 - 10.2017
- Reduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
- Routinely conducted internal audits of financial records to detect discrepancies or potential fraud risks, enabling timely intervention and issue resolution.
- Oversaw financial operations, producing invoices, processing payments and preparing deposits.
- Streamlined invoice processing for timely payments by enhancing the tracking system and automating data entry tasks.
Billing Specialist
Medical Guardian LLC
01.2015 - 05.2016
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Provided excellent customer service, developing and maintaining client relationships.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
Education
Master of Business Administration -
Drexel University
Philadelphia, PA06.2023
Bachelor of Science in Business Administration -
Drexel University
Philadelphia, PA06.2014
Skills
- Microsoft Office Suite
- Documentation And Reporting
- Process Improvements
- Organization and Multitasking
Timeline
BILLING ADMINISTRATION MANAGER
Allied Benefit Systems
08.2023 - Current
BILLING MANAGER
Medical Guardian LLC
10.2017 - 08.2023
Billing Supervisor
Medical Guardian LLC
05.2016 - 10.2017
Billing Specialist
Medical Guardian LLC
01.2015 - 05.2016
Master of Business Administration -
Drexel University
Bachelor of Science in Business Administration -
Drexel University
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