Simone Fridge
East Saint Louis,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Manager
Highly Favored Bakes
03.2020 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Hotel Night Auditor
Welcome Suites
06.2022 - 08.2022
- Balanced hotel accounts and resolved discrepancies.
- Set up and entered financial data into spreadsheets using Microsoft Excel.
- Ensured accurate record-keeping by reviewing and verifying daily sales reports, cash deposits, and credit card transactions.
- Enhanced revenue accuracy by conducting nightly financial audits and reconciling discrepancies in transactions.
Patient Transporter
Dept. of Veteran Affairs
08.2016 - 07.2020
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
Education
High School Diploma -
Belleville East High School
Belleville, IL05.2008
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Multitasking Abilities
- Dependable and Responsible
- Critical Thinking
- Computer Skills
- Excellent Communication
Timeline
Hotel Night Auditor
Welcome Suites
06.2022 - 08.2022
Manager
Highly Favored Bakes
03.2020 - Current
Patient Transporter
Dept. of Veteran Affairs
08.2016 - 07.2020
High School Diploma -
Belleville East High School
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