Simone Green
Charlotte,NC
Summary
Dynamic professional seeking to leverage training and skills within a reputable organization. Proven ability to contribute significantly to company success while fostering a positive workplace environment. Core competencies include project management, teamwork, and effective communication. Committed to achieving excellence and driving organizational goals.
Overview
7
7
years of professional experience
Work History
Guest Services Associate
Atrium Health
Charlotte, NC
10.2023 - Current
- Welcomed and registered patients and visitors at front desk.
- Ensured timely and safe transportation for patients attending consultations and appointments.
- Facilitated efficient coordination of vehicles for valet services.
Lead Crew Member/ Cashier
Dunkin Donuts & Baskin Robbins
Newburgh, NY
07.2020 - 07.2023
- Provided support by filling vacancies during periods of staff shortages across regional outlets.
- Facilitated effective dialogue between management team concerning needs of customers and stores.
- Sustained cleanliness in guest areas and orderliness at workstations.
- Ensured management was aware of essential store inventory needs like cups, lids, and napkins.
- Executed swift service protocols while upholding exceptional hospitality standards.
- Ensured orderly maintenance of goods in cooling and storage zones.
Crew Member/Cashier
Dunkin Donuts & Baskin Robbins
Newburgh, NY
07.2018 - 06.2020
- Delivered prompt and courteous meal ordering assistance to guests.
- Maintained operational efficiency by verifying customer transactions at POS terminals.
- Processed payments using various methods such as cash, check, credit card, gift card, and store credit.
- Mastered in-depth knowledge of restaurant menu, including limited-time offers and promotions.
- Managed food preparation and maintained strict sanitation safety standards.
Education
High School Diploma -
Newburgh Free Academy High School
Newburgh06-2019
Sept 2019- April 2021
Culinary Institute of America
Hyde Park, NYSkills
- Strong Customer Relations
- Skilled in Software Utilization
- Cash Handling Efficiency
- Strong Oral Communication Skills
- Effective Leadership
- Effective Troubleshooting
- Strong Detail Orientation
- Efficiently Organized
Timeline
Guest Services Associate
Atrium Health
10.2023 - Current
Lead Crew Member/ Cashier
Dunkin Donuts & Baskin Robbins
07.2020 - 07.2023
Crew Member/Cashier
Dunkin Donuts & Baskin Robbins
07.2018 - 06.2020
High School Diploma -
Newburgh Free Academy High School
Sept 2019- April 2021
Culinary Institute of America