Summary
Overview
Work History
Education
Skills
Awards
Extracurricular Activities
Timeline

Simone Hopkins

Swedesboro,NJ

Summary

Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and a team-player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment.

Overview

2
2
years of professional experience

Work History

Crew Member

Dunkin Donuts
09.2023 - 10.2023
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
  • Cross-trained in multiple positions within the store as needed
  • Coordinated with other crew members to complete assigned tasks quickly and effectively.

Crew Member

McDonalds
12.2021 - 02.2023
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
  • Coordinated with other crew members to complete assigned tasks quickly and effectively
  • Communicated with customers regarding orders, comments, and complaints
  • Restocked shelves with merchandise throughout shift.

Lifeguard

Vassir Pool Management
08.2021 - 08.2022
  • Demonstrated excellent customer service skills while interacting with guests, answering questions and resolving conflicts
  • Taught swimming techniques and safety education to new swimmers
  • Ensured safety of patrons by monitoring pool activity and enforcing appropriate rules
  • Performed daily maintenance tasks such as cleaning filters, checking chemical levels, emptying skimmer baskets and vacuuming pools.

Education

Associate in Science (A.S.) in Sports Management Candidate -

Salem Community College, Penns Grove, NJ
01.2025

High School Diploma -

Kingsway Regional Highschool, Woolwich, NJ
06.2023

Skills

  • Valid Driver's License
  • Cash Handling
  • Sales Expertise
  • Time Management
  • Stocking and Replenishing
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Interpersonal Communication

Awards

Honor Roll 2020

Extracurricular Activities

Basketball Team & Flag Football Manager

Timeline

Crew Member - Dunkin Donuts
09.2023 - 10.2023
Crew Member - McDonalds
12.2021 - 02.2023
Lifeguard - Vassir Pool Management
08.2021 - 08.2022
Salem Community College - Associate in Science (A.S.) in Sports Management Candidate,
Kingsway Regional Highschool - High School Diploma,

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Simone Hopkins