Simone Howard
Arlington
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly organized and friendly individual with three years experience of customer service. Offering exceptional communication and multitasking abilities.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Confirmations Team Member
Resort Vacations
Arlington
06.2022 - Current
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Handled incoming calls from customers regarding orders or other inquiries.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Processed payments using point-of-sale systems.
- Sent out and responded to numerous of texts from customers
- Very familiar with computer work and Microsoft word
- Collaborated with team members to ensure efficient workflow and productivity.
- Communicated with customers to address inquiries and provide assistance.
Education
Venture High School
Arlington, TxSkills
- Customer service
- Time management
- Communication
- Problem solving
- Team work
- Microsoft Word
- Data entry
- Problem-solving
- Organization
Timeline
Confirmations Team Member
Resort Vacations
06.2022 - Current
Venture High School
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