Simone Moore
Las Vegas ,NV
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment as a Dog Groomer and now current Wic Clerk.
Overview
2026
2026
years of professional experience
Work History
WIC Clerk
Nevada Health Centers
03 2025 - Current
- Ensure participants fills out appropriate forms and checks completion.
- Verifies participants eligibility current ID medicaid/EBT and income verification
- Obtains HIPPA signature
- Explain activation and issue WIC EBT cards
- Issue food benefits
- Data entry
- Phones
- Schedules/ Reschedules according to what appointment the client needs
- File documents
- Keep lobby and play area clean for the participants and children .
- Assist with Spanish speaking clients with check in process only
- Reminder calls and No show letters
Dog Groomer
PETCO
03.2022 - 03.2025
- Performed thorough grooming services, including bathing, clipping, and nail trimming for diverse dog breeds.
- Collaborated with veterinary staff to identify health issues in pets during grooming sessions for proactive care.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.
- Monitored animals for behavioral problems and signs of health issues.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Dog Groomer/ Supervisor
PetSmart
07.2014 - 12.2019
- Conducted regular assessments of operational processes to identify areas for enhancement.
- Trained and mentored team members on best practices and safety protocols.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Dematted dogs and trimmed hair in ears and between paw pads.
- Assisted elderly or disabled clients with personal care tasks such as grooming, bathing, dressing, and mobility support.
- Cleaning kennels, pet waste and doing animal checks making sure all pets were safe .
Education
High School Diploma - HS
Ortega High
California06.2005
Skills
- Leadership
- Customer service
- Communications
- Multitasking
- Employee training
- Teamwork and Collaboration
- Decision-Making
- Flexible and Adaptable
- Cultural Awareness
- Self-Motivated
- Organization and Time Management
Accomplishments
- Employee of the Month Petsmart 2018 Team Player
- Employee of the Month Petco 2024 Customer Satisfaction online review
Additional Information
- Some Knowlegde and experience working with special needs from a family related dynamic.
Timeline
Dog Groomer
PETCO
03.2022 - 03.2025
Dog Groomer/ Supervisor
PetSmart
07.2014 - 12.2019
WIC Clerk
Nevada Health Centers
03 2025 - Current
High School Diploma - HS
Ortega High