Open To Work
Simone Mowatt
Jamaica Plain,USA
Summary
Results-driven operations professional with 8+ years of progressive leadership experience across healthcare, financial services, and retail industries. Proven track record in team management, process improvement, and operational excellence with demonstrated ability to drive measurable results. Recognized for achieving 91% collection rate and $12M+ in organizational savings. Seeking senior operations or management role to leverage expertise in operational leadership and professional development.
Overview
12
12
years of professional experience
Work History
Practice Assistant II
Mass General Brigham
Boston, MA
12.2024 - Current
- Manage patient scheduling, insurance verification, and medical records using EHR systems
- Ensure HIPAA compliance and maintain 100% accuracy in patient data entry and documentation
- Demonstrate multitasking abilities in fast-paced healthcare environment with exceptional customer service
Procurement Analyst, Shared Services
Aquinima Grupo Santander
Boston, MA
04.2020 - 05.2024
- Managed 120+ expense requisitions through Jira system, achieving $10M in cost savings through strategic initiatives
- Streamlined procurement processes resulting in 60% cycle time reduction and 40% improvement in processing efficiency
- Negotiated supplier contracts and conducted spend analysis identifying $2M in annual cost reduction opportunities
Universal Banker Specialist
Santander Bank
Dorchester, MA
07.2016 - 04.2020
- Exceeded sales targets by 25% and acquired 5+ new accounts weekly through strategic relationship management
- Ensured 100% compliance with AML, BSA, and OFAC regulations while processing customer data accurately
- Led process improvements reducing onboarding time by 15% and increasing client retention by 30%
Supervisor
Au Bon Pain
Boston, MA
04.2014 - 02.2018
- Supervised team of 10 employees and managed daily store operations with focus on performance optimization
- Reduced inventory waste by 15% and achieved 200% increase in coffee sales through strategic team leadership
- Mentored new employees reducing training time by 20% while implementing customer feedback systems
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT01.2023
Skills
- Operations & Leadership: Team Management, Process Improvement, Performance Optimization, Change Management, Project Management, Staff Development, Quality Assurance
- Industry Expertise: Healthcare Administration, Financial Services, Procurement, Vendor Management, Risk Management, Regulatory Compliance (HIPAA, AML, BSA, OFAC)
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridRemoteSalary Range
$48000/yr - $65000/yrTimeline
Practice Assistant II
Mass General Brigham
12.2024 - Current
Procurement Analyst, Shared Services
Aquinima Grupo Santander
04.2020 - 05.2024
Universal Banker Specialist
Santander Bank
07.2016 - 04.2020
Supervisor
Au Bon Pain
04.2014 - 02.2018
Bachelor of Science - Business Management
Western Governors University