Hi, I’m
Simone Nash
Colorado Springs,CO
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
10
years of professional experience
Work History
Grindation Agency/PSI Metrics
Executive Assistant to the Chairman and CEO
01.2021 - Current
Job overview
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group .
- Answered high volume of phone calls and email inquiries.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Trained junior office staff in correct procedures and reporting requirements.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Perfect Finish Aesthetics
Owner/Licensed Esthetician
03.2020 - Current
Job overview
- Oversee operations by managing activities related to treatment procedures, budget maintenance,and inventory management
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Fostered friendly, warm and exceptional customer experience.
- Perform extensive skin analysis in order to offer the most comprehensive skincare treatment and product recommendation
- Perform appropriate treatments for clients with acne, pigmentation, and sensitive skin
- Designed marketing campaign that encompassed social media and local print ads
- Schedule appointments for clients
- Ensure spa is clean and well maintained in accordance to local, state, and industry standards.
- Sterilized equipment for patient treatments.
TrestleTree
Health Coach
06.2015 - 05.2019
Job overview
- Coached an average of 200 clients per month by developing health goals and action plans to reduce metabolic syndrome, i.e diabetes, heart disease and obesity
- Provided safe, comprehensive, empowering, and professional behavioral change health coaching programs to ensure members remain motivated to attain personal health and fitness goals during and after the completion of health coaching
- Represented and interpreted the agency's functions and services to other institutions and other organizations at health fairs
- Maintained good communication between client leaders, upper management and clients to drive and improve best practices for the company
- Selected out of a group of 40+ coaches as 1 of the 5 to participate in the creation and delivery of the nation's first opioid risk prediction/health coaching program
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
- Maintained records of clients' health progress and compared to health goals.
Belk's Department Store
SALE TEAM MANAGER
09.2014 - 06.2015
Job overview
- Shoes, Cosmetics, Accessories, and Fine Jewelry)
- Met and exceeded area sales goals through the training, coaching and managing of 60 sales associate staff
- Ensured that sales associates understood the stores selling expectations along with the corrective action process
- Provided training, coaching, and communication of Belk's Relentless Customer Care program with the sales associate staff, to ensure associates exhibited the key behaviors needed in delivering relentless customer care
- Kept communication open between the retail store, district partners and corporate partners to the needs of the store as it related to sales, gross profit margin and inventory/trends
- Ensured that the department complied with all merchandising guidelines set by company policy, through following planograms, while understanding customer preferences and using judgement to appeal to specific customer base
- Ensured that National Sales Events were being driven by sales team goals and pre-sell events.
- Worked in conjunction with the OTM to execute all price changes, markdowns, signing, RTV's and penny items removal within the store
- Recruited, interviewed, selected and retained quality associates and ensure all positions are filled in a timely manner
- Developed a new process for employee evaluation which resulted in marked performance improvements
- Maintained a high level of store morale through efficient, timely communications of policies and other information
- Worked with Lead Scheduler to develop weekly schedules that match staffing to customer traffic and sales.
- Led employee relations through effective communication, coaching, training and development.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
Education
Mississippi State UniversityStarkville, MS
Bachelor of Science from Sport And Fitness Management
Skills
- Proper Phone Etiquette
- Report Analysis
- Conflict Management
- Advanced MS Office Suite Proficiency
- Excel Spreadsheets
- Project Planning
- Business Correspondence
- Logistics and Schedule Management
- Administrative Support Specialist
- Travel Accommodations
- Executive Support
Timeline
Executive Assistant to the Chairman and CEO
Grindation Agency/PSI Metrics
01.2021 - Current
Owner/Licensed Esthetician
Perfect Finish Aesthetics
03.2020 - Current
Health Coach
TrestleTree
06.2015 - 05.2019
SALE TEAM MANAGER
Belk's Department Store
09.2014 - 06.2015
Mississippi State University
Bachelor of Science from Sport And Fitness Management
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