Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Simone Ortolani

New York,NY

Summary

Proven Account Manager with a track record of enhancing client satisfaction at Serendipity Wines through effective account management and great customer service. Demonstrated ability to foster teamwork and collaboration, achieving high levels of efficiency and quality in operations. Skilled in client relations, ensuring successful problem resolution and account growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Account Manager

Serendipity Wines
09.2022 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.


Restaurant Manager

NYC Restaurant Group
01.2015 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

Account Manager

Panebianco Wines
07.2023 - 08.2024
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

Education

MBA - International Business

Zicklin School of Business
New York, NY
10-2012

Bachelor of Science - Finance

Bocconi University
Milan, Italy
01-2003

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations

Certification

WSET 2

Timeline

Account Manager

Panebianco Wines
07.2023 - 08.2024

Account Manager

Serendipity Wines
09.2022 - Current

Restaurant Manager

NYC Restaurant Group
01.2015 - Current

MBA - International Business

Zicklin School of Business

Bachelor of Science - Finance

Bocconi University

Similar Profiles

CREATE PROFILE
Simone Ortolani