Summary
Overview
Work History
Education
Timeline
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Simone Planter

Paterson,NJ

Summary

Detail-oriented and safety-focused professional with years of experience in operations, monitoring, and compliance with industrial and service environments. Skilled in equipment inspection and record keeping. Demonstrates strong ability to follow procedures, respond effectively in high -pressure situations, and maintain safety standards.

Overview

6
6
years of professional experience

Work History

Toll Collector

New Jersey Turnpike Authority
Woodbridge, New Jersey
01.2024 - Current
  • Delivered excellent customer service while processing toll transactions accurately and efficiently in a fast-paced environment.
  • Demonstrated strong multitasking, communication, and interpersonal skills when assisting motorists and handling high traffic volumes.
  • Learned and applied toll collection procedures and policies to ensure accurate transactions.

Customer Support Specialist

Amazon
Morristown, New Jersey
02.2023 - 03.2024
  • worked collaboratively with team members and cross-functional departments to resolve complex customer concerns and improve the customer service experience.
  • Delivered exceptional customer service by resolving inquiries efficiently through strong listening, verbal, and written communication skills.

Project Monitor

Eru-Ken Consultants LLC.
Staten Island, New York
06.2021 - 01.2024
  • Prepared an accurate daily log, inspection documentation, and project records with strong written communication and reading comprehension.
  • Conducted detailed visual inspections and air monitoring with a high level of accuracy and attention to detail.
  • Performed field duties safely and effectively in various weather conditions.

Class B Driver

Broadway Adult Daycare
Fair Lawn, New Jersey
09.2020 - 06.2021
  • Safely operated the vehicle in a variety of environmental conditions and heavy traffic.
  • Adapted to changing routes, schedules, and passenger needs while maintaining a high level of safety and service.
  • Effectively managed time to maintain scheduled routes while prioritizing passenger safety.

Education

Some College (No Degree) -

Passaic County Community College
Paterson, NJ

Timeline

Toll Collector

New Jersey Turnpike Authority
01.2024 - Current

Customer Support Specialist

Amazon
02.2023 - 03.2024

Project Monitor

Eru-Ken Consultants LLC.
06.2021 - 01.2024

Class B Driver

Broadway Adult Daycare
09.2020 - 06.2021

Some College (No Degree) -

Passaic County Community College
Simone Planter