Tiana Jones
Woodstown
Summary
Results-driven professional with significant expertise in client management and negotiation. Possesses track record of securing favorable agreements and streamlining processes. Known for fostering team collaboration and maintaining flexibility to meet evolving demands.
Overview
8
8
years of professional experience
Work History
Toll Collector
Delaware River & Bay Authority
06.2018 - Current
- Receive and distribute accurate change and check for counterfeits, while simultaneously reporting all toll violations, and suspicious activity.
- Communicate effectively to assist motorists and respond to inquiries concerning tolls, directions and routes.
Sales Associate
Cato Fashions
12.2022 - 12.2023
- Consistently met individual sales, and exceeded sale quotas by selling more than $200 a shift. Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Promotional Model
Giddy Cocktails
10.2021 - 10.2021
- Increased sales for All products throughout the event and sold 20 Cocktails despite slow traffic of customers.
- Engaged customers with friendly demeanor and extensive product knowledge.
Promotional Model
Nerdy Bears
08.2021 - 08.2021
- Promoted at a large Convention center and succeeded sales revenue beyond expectations.
- Enhanced customer experience by providing friendly, approachable, and knowledgeable interactions at the promotional event.
Programmer
Rowan After Hours
09.2020 - 05.2021
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Established strategic partnerships with external organizations, expanding program reach and impact.
Inventory Assistant/ Specialist
Amazon
06.2017 - 08.2017
- Maintained a lofty scan rate
- Maintained a clean and organized workspace, promoting safety and efficiency within the warehouse environment.
Sales Representative
Vector Marketing
05.2017 - 06.2017
- Promoted quickly to Keynote supervisor to assist in generating more sales within the team after selling more than $4,000 worth of CUTCO merchandise.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Sales Floor Associate
Wendy’s
07.2016 - 06.2017
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Education
Bachelor of Arts - Radio/TV/Film, Dance, Africana Studies
Rowan University
Glassboro, NJ05.2021
Skills
- Multitasking proficiency and time management abilities
- Dependability and adaptability
- Interpersonal communication skills
- Organized and detail-oriented
- Client rapport
- Strategic Planning
Training
- Experience in Adobe Photoshop
- Experience in Premiere
- Experience in organizing big events and networking
Grievance
05/06/24, Unsatisfactory root canals, 04/11/23, Waiting for two months for review completion, Request for refund due to unsatisfactory work, Additional costs incurred for necessary x-ray, EP202407170321
Timeline
Sales Associate
Cato Fashions
12.2022 - 12.2023
Promotional Model
Giddy Cocktails
10.2021 - 10.2021
Promotional Model
Nerdy Bears
08.2021 - 08.2021
Programmer
Rowan After Hours
09.2020 - 05.2021
Toll Collector
Delaware River & Bay Authority
06.2018 - Current
Inventory Assistant/ Specialist
Amazon
06.2017 - 08.2017
Sales Representative
Vector Marketing
05.2017 - 06.2017
Sales Floor Associate
Wendy’s
07.2016 - 06.2017
Bachelor of Arts - Radio/TV/Film, Dance, Africana Studies
Rowan University
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