Diligent accounts receivable specialist with over 6 years of experience in the financial services sector, recognized for expertise in managing invoicing, payment tracking, and collections. Achievements include successfully reducing average days sales outstanding from 120 to 90 days through strategic follow-up initiatives. Demonstrated leadership in mentoring junior staff and collaborating effectively with sales teams to resolve customer disputes, ensuring timely collections while maintaining precise financial records. Authorized to work in the US for any employer, committed to enhancing operational efficiency and driving financial performance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Accounting Receivable Clerk
Leitz Tooling Systems LP
Grand Rapids, MI
05.2024 - 02.2026
Managed accounts receivable process, including invoicing, payment tracking, and collections
Collaborated with sales team to resolve customer disputes and ensure timely collection of outstanding payments
Reduced average days sales outstanding (DSO) from 120 days to 90 days through proactive follow-up on overdue invoices
Analyzed aging reports to identify delinquent accounts and implemented strategies for debt recovery
Closely monitored customer account balances to prevent over-credit situations or excessive credit limits
Leveraged accounting software systems (e.g., Unips, SAP) for efficient management of accounts receivable processes
Maintained accurate records of all transactions, adjustments, and communications related to accounts receivable activities
Diligently followed up on disputed invoices or short payments until resolution was achieved
Mentored and trained junior staff members in best practices for accounts receivable management and internal procedures
Collaborated with external auditors during annual audits by providing necessary documentation and explanations for accounts receivable transactions
Developed and maintained a comprehensive database of customer information, including contact details, credit terms, and payment history
Coordinated and scheduled the daily activities of a fleet of 30 vehicles
Executive Assistant
Leitz Tooling Systems
Grand Rapids, MI
09.2022 - 05.2024
Managed complex calendars, scheduling meetings and appointments to optimize executive time.
Coordinated travel arrangements, ensuring cost-effective solutions while maintaining high service standards.
Drafted and edited correspondence, reports, and presentations, enhancing communication clarity and professionalism.
Developed efficient filing systems for documents, improving accessibility and organization of critical information.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Corporate Assistant for a nationwide Company
Coordinated and organized company events, including conferences, seminars, and team-building activities
Prepared and edited correspondence, reports, presentations, and other documents as needed
Assisted with the onboarding process of new employees by preparing necessary paperwork and coordinating orientation sessions
Managed expense reports for executives by accurately tracking receipts, reconciling expenses, and submitting reimbursement requests in a timely manner
Supported HR department in recruitment efforts by screening resumes/CVs of potential candidates based on predefined criteria before forwarding them to hiring managers for further evaluation
Helped processing payroll for 80 employees on a bi-weekly basis, ensuring accurate and timely payment
Maintained employee records in compliance with company policies and legal requirements
Collaborated with finance team to reconcile general ledger accounts related to payroll transactions on a monthly basis
Administrative Assistant
Trivalent Group/Rehmann Technology Solutions
Grand Rapids, MI
01.2011 - 04.2012
Plan and schedule appointments and events
Develop and implement organized filling systems and perform other office tasks
Coordinated schedules and appointments for executives, ensuring optimal time management and efficiency.
Implemented improved filing systems, enhancing document retrieval speed and organization.
Managed correspondence, drafting responses and maintaining professionalism in all communications.
Maintain accurate and organized databases, directories, document
Plan and coordinate travel for all employees including C-level
Organize and manage the company cell phone plans
Keep track of software and hardware warranty renewals
Request quotes from vendors and create client quotes using QuoteWerks
Assisted senior accountants with complex accounting tasks such as invoicing customers for monthly services, adjusting quantities, new services, changed services
Used ConnetWise, an ERP for MSPs, to accurately entering and verifying data into the company database, ensuring high levels of accuracy and completeness
Used ConnetWise and SalesPad both for invoicing and data management
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Apartment Complex Manager
KMG Prestige
Grand Rapids, MI
08.2010 - 12.2010
Manager in charge of an apartment complex
Daily tasks include coordinating and supervising of regular maintenance and cleaning
Showing potential renters available property
Background and credit checks of potential renters
Answering renters and potential renters calls
Management of resident issues
Processing of monthly rent payments including handling currency
Company representation at court appearances for nonpayment and eviction processes
Updating of data in computer system, including prospects and renters information
Processing of vendors invoices.
Responsible for marketing and events
Apartment Complex Manager
Covington Cove Management LLC
Saginaw, MI
10.2004 - 12.2009
Manager in charge of two apartment complexes, totaling one hundred and twenty apartments.
Daily tasks include coordinating and supervising of regular maintenance and cleaning, background and credit checks of potential renters and management of resident issues
Processing of monthly rent payments including handling currency and company representation at court appearances.
Sales Rep
Aflac
Saginaw, MI
03.2004 - 10.2004
Licensed in the State of Michigan for Health and Life insurance.
Presented and sold different insurance products to private and business customers.
Software Support
Ginit Technology
Karlsruhe, Germany
03.2001 - 04.2003
Software support for the company
Helped the administrators mainly from universities with the software
Solved problems for clients with complex setup requirements of the company software and the base settings for their Oracle database
Tested the software after developing
Configured the system of the customer and updated the software
Telephone and e-mail contact with all the customers, secretarial duties.
Education
Upper secondary education - German literature, philosophy and social studies
University of Karlsruhe
Karlsruhe, Germany
07-1995
High school diploma - undefined
Kant Gymnasium
Karlsruhe, Germany
07-1991
Skills
Technical Proficiency
SQL
Supervising experience
Manager experience
Front desk
Accounting software
Social media management
Executive administrative support
General ledger accounting
Property leasing
Productivity software
Retail sales
Software Testing
Record keeping
Managing budgets in a finance role
Non-profit accounting
ADP
Customer service
Personal assistant experience
Connectwise knowledge
Salespad and Quotewerks
MS Office (visited courses for Excel and Word)
Customer Service
Leadership
Training
Sales
Payroll
Property management company experience
Office management
Telemarketing
Fair Housing regulations
Calendar management
Software testing
Hospitality
Human resources
Nonprofit finance
Property management
Insurance sales
Google Suite
Accounting
File organization
Customer support
Certification
Life & Health Insurance License
Driver's License
Languages
German - Expert
Bilingual
Timeline
Accounting Receivable Clerk
Leitz Tooling Systems LP
05.2024 - 02.2026
Executive Assistant
Leitz Tooling Systems
09.2022 - 05.2024
Administrative Assistant
Trivalent Group/Rehmann Technology Solutions
01.2011 - 04.2012
Apartment Complex Manager
KMG Prestige
08.2010 - 12.2010
Apartment Complex Manager
Covington Cove Management LLC
10.2004 - 12.2009
Sales Rep
Aflac
03.2004 - 10.2004
Software Support
Ginit Technology
03.2001 - 04.2003
High school diploma - undefined
Kant Gymnasium
Upper secondary education - German literature, philosophy and social studies