Simran Bustamante-Bhatt

*Please note from January 2024 to September 2024 I left this immigration law firm to work at a litigation law firm.

• Drafts and edits forms, documents and correspondence for attorney review in a timely manner
• Handles the team's LCA Posting correspondences with clients' internal immigration team
• Communicates regularly with clients via phone, email or mail to obtain relevant case information, evaluate case issues, determine case strategy and track the progress of their case
• Tracks multiple deadlines daily by creating status reports through the computerized case management system
• Initiates and maintains contact with government officials to track potential delays or problems in application processing and keeps attorneys and clients informed
• Assists with on-boarding training for new team members
• Researches current developments in Immigration Law and keeps abreast of changes in policy or procedures
• Processes meticulous and accurate bills to collect payment from clients according to company protocol
• Provides administrative support to attorneys including coordinating conference calls

• Scheduled and coordinated meetings, appointments, travel arrangements for supervisors, managers and sales team during trade shows and other corporate events
• Developed and automated tasks as a Salesforce admin by building an invoice renewal automation workflow
• Managed daily deposit folders in SAGE by working closely with accounting and technical solution engineers
• Communicated and helped troubleshoot issues with outside entities such as software users
• Implemented new marketing strategies through trade shows, social media pages and developed designs for their sister company Bondolio
• Ordered and maintained office supply inventories while adhering to strict budgeting practices
• Analyzed customer inquiries and complaints in order to provide accurate solutions through creating detailed excel reports

• Executed virtual or in-person Covid safe training orientation to on board new members
• Conferred with Community Director to increase effective outreach to potential community organization partnerships
• Planned pride month activities with team member such as "pets on parade virtual event"
• Provided guidance to staff members on how to effectively engage with the local community
• Monitored social media platforms for relevant conversations about the organization's initiatives.

• Cooperated with undergraduate students in a one on one mentor setting to provide support and writing insight
• Composed course handouts and documents while collaborating with my fellow colleagues to build a conducive growth environment for students
• Collaborated with faculty members to evaluate effectiveness of peer education initiatives.
• Maintained accurate records of program activities and data collected from surveys.

• Honed multitasking skills by working in different departments such as Cashier and preparation of food
• Maintained a safe and sanitary work area during a shift especially important during covid for employees and customers
• Displayed excellent customer service by resolving customer complaints by guiding them to the relevant information
• Counted money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

• Wrote articles on preliminary hearings, jury trials and opening statements to provide awareness on ways to improve our social justice system, articles published online
• Attended weekly meetings and workshops within a group setting to analyze real court cases
• Researched case law and conducted legal research using various resources
• Attended court proceedings to observe attorneys in action

• Lab focused on finding ways to detect the symptoms on Schizophrenia early on even though the symptoms are undetectable early on
• Monitored graduate students during brain imaging and put and removed nodes on participants to track brain imaging
• Conducted drug tests and initial screening of participants in a friendly and accurate manner
• Supported multiple managers by conducting data entry and analysis
• Performed administrative and clerical duties such as scanning, filing, photocopying and labeling