Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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Simran Mahapatra

Simran Mahapatra

San Jose

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

7
7
years of professional experience

Work History

Barista Trainer

Starbucks
11.2022 - Current
  • Being a Barista has been such a good experience for me.
  • There are times when it becomes hard to manage things at work because everyone has their own opinion and views on certain things but we always figure things out as a team with the help of our leaders.
  • I have a great team who are always smiling and having fun working with each other even under extreme pressure in a fast paced environment.
  • We always make sure our guests leave satisfied and happy with their orders.
  • The best part about being a barista is making the drinks hearing our guests recommendations of drinks and trying them. We love being creative with our ingredients and making something new and refreshing which a lot of the time guests love and ask for the information on it and it has them coming back to us.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.

Educator

Right At School LLC
07.2023 - 05.2024
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
  • Established strong relationships with parents through regular communication, fostering a supportive network for student success.
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
  • Monitored student progress and adjusted instruction to meet individual needs.

Certified Barista Trainer

Target
10.2020 - 10.2022
  • Promoted teamwork among staff members by actively participating in collaborative projects such as menu development or special events planning.
  • Fostered an inclusive environment where all employees felt comfortable sharing ideas and suggestions for improving operations.
  • Demonstrated versatility by mastering multiple brewing methods, increasing efficiency in fulfilling orders quickly during busy periods.
  • Contributed to inventory management by tracking stock levels and placing orders as necessary.
  • Provided personalized recommendations to customers based on their preferences, enhancing their overall experience.
  • Served as a role model for new employees by exemplifying excellent work ethic, dedication to craft, and commitment to customer satisfaction.
  • Maintained cleanliness of the workspace by adhering to strict sanitation standards and regularly cleaning equipment.

S / Cashier

Wendy
07.2018 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.

Education

Associate of Science - Biology

Foothill College
Los Altos, CA
07-2027

High School Diploma -

Del Mar High
06.2021

Skills

  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Active listener
  • Cleanliness
  • Decision-making
  • Safe food handling
  • Beverage preparation
  • Menu memorization
  • Performance improvement
  • FLUENT IN Hindi and Bengali

Education and Training

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Timeline

Educator

Right At School LLC
07.2023 - 05.2024

Barista Trainer

Starbucks
11.2022 - Current

Certified Barista Trainer

Target
10.2020 - 10.2022

S / Cashier

Wendy
07.2018 - 07.2020

High School Diploma -

Del Mar High

Associate of Science - Biology

Foothill College