Jaimie Barraclough
South Lake Tahoe,United States
Summary
Experienced and passionate barista looking to grow career and gain leadership experience. A dedicated team member who enjoys fostering community between partners and customers. Memorizing all core and seasonal drinks, along with our “regulars” drink orders. Follows safety guidelines and stay updated on all current training. Trains new partners on drink recipes, daily tasks, and store maintenance. Offers positive and constructive coaching advice. Works with a team to deep clean major areas of entire store.
Overview
15
15
years of professional experience
Work History
Barista Trainer
Starbucks
08.2023 - Current
- Greet customers, suggest beverages, foster customer connection, ensure orders are entered correctly on POS system.
- Crafted beverages consistently and efficiently, maintaining high standards.
- Help my team prepare back ups. Ensure lobby, bar and restroom areas stocked with necessary items.
- Assisting with weekly clean play. Doing various deep cleaning tasks to maintain cleanliness and safety for all areas of the store.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Monitored performance of trainees, providing constructive feedback for continuous improvement.
Store Manager
Kingsbury Hardware
09.2020 - 02.2022
- Keep inventory and create orders based on customer needs.
- Help when store transition to a new supply company by converting item SKU and training employees on new POS.
- Give input on hiring process, as well as train all new hires.
Barista
Counter Culture Cafe
01.2018 - 03.2020
- Prepared and served high-quality coffee beverages in fast-paced environment.
- Trained and mentored new baristas on drink preparation techniques and customer service standards.
- Maintained cleanliness and organization of workspace, adhering to health and safety regulations.
- Balance cash drawers, create deposits, record and distribute tips to team members .
Lead Cashier
The Shed
06.2010 - 12.2014
- Balancing all sever and bartender cash drawers. Ensuring all credit card receipts are entered correctly and accounted for. Creating EOD deposits.
- Delegating tasks to hosts. Plot reservations for the evening and keep time for the walk-in list.
- Oversaw call-in order process to ensure precise delivery to customers.
Education
High School Diploma - General Education
Santa Fe High School
Santa Fe, NM06.2007
Skills
- Leadership experience
- Health and safety compliance
- Cleanliness standards
- Milk steaming
- Barista mentoring
- POS system operation
- Coffee expertise
- Team player
- Excellent memory
- Friendly and outgoing
- Performance improvement
- Menu memorization
- New hire training
- Conversant in Spanish
Timeline
Barista Trainer
Starbucks
08.2023 - Current
Store Manager
Kingsbury Hardware
09.2020 - 02.2022
Barista
Counter Culture Cafe
01.2018 - 03.2020
Lead Cashier
The Shed
06.2010 - 12.2014
High School Diploma - General Education
Santa Fe High School