To be associated with a progressive organization that nurtures talent and gives enough exposure, so that I could be one of the best in my field, and can provide me dynamic work sphere to develop my aptitude to achieve the organization’s objective.
Overview
3
3
years of professional experience
Work History
Shift Lead Supervisor
Tim Hortons
Merrick, NY
02.2026 - Current
Supervised daily operations, ensuring adherence to safety protocols and efficiency standards.
Trained and mentored team members, fostering skill development and teamwork.
Coordinated workflow assignments, optimizing resource allocation for maximum productivity.
Implemented process improvements that enhanced operational efficiency and reduced downtime.
Conducted performance evaluations, providing constructive feedback to drive employee growth.
Collaborated with management on strategic initiatives to enhance overall operational effectiveness.
Shift Supervisor / Assistant Manager
Filli Cafe
Hicksville, NY
10.2025 - 02.2026
Supervised daily operations ensuring high-quality customer service and efficient workflow.
Trained and mentored new staff, fostering a collaborative team environment.
Implemented inventory management procedures to optimize stock levels and reduce waste.
Developed schedules to maintain adequate staffing during peak hours, enhancing service efficiency.
Enforced company policies and regulations with employees.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
Completed cash and credit card transactions accurately using POS software.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Managed staff hiring, training and supervision.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Shift Supervisor
STARBUCKS COFFEE COMPANY
Hicksville, NY
01.2025 - 12.2025
Supervised daily operations, ensuring adherence to company policies and quality standards.
Trained and mentored new team members on operational procedures and customer service excellence.
Coordinated staffing schedules to optimize workflow during peak business hours.
Monitored inventory levels, placing orders to maintain product availability and minimize waste.
Implemented process improvements that enhanced service efficiency and reduced wait times.
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Crew Member
Dunkin’ Donuts
01.2023 - 01.2025
Supervised daily operations ensuring high-quality customer service and efficient workflow.
Trained and mentored new staff, fostering a collaborative team environment.
Implemented inventory management procedures to optimize stock levels and reduce waste.
Developed schedules to maintain adequate staffing during peak hours, enhancing service efficiency.
Enforced company policies and regulations with employees.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
Completed cash and credit card transactions accurately using POS software.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Managed staff hiring, training and supervision.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Education
Diploma - Computer
Magnet Institute of Mgt. & Tech.
01.2019
Senior Secondary School - undefined
Saini Sr. Sec. School
Babain (KKR)
01.2018
Secondary School - undefined
Saini Sr. Sec. School
Babain (KKR)
01.2016
Skills
Basic Knowledge of Computes
→ Team Spirit Honest, Reliable and Hard Working
→ Positive Attitude And Passion For Excellence
→ Self Motivated Individual With Quest And Driven to Learn