Simran Saini
Schenectady,NY
Summary
Shift Lead Supervisor experienced in overseeing team performance and coordinating operations to maintain high-quality standards. Drove operational efficiency and improved team productivity through strong leadership and effective communication. Focused on fostering positive work environments and achieving organizational objectives.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Shift Lead Supervisor
Tim Hortons
02.2026 - Current
- Supervised daily operations, ensuring adherence to safety protocols and efficiency standards.
- Trained and mentored team members, fostering skill development and teamwork.
- Coordinated workflow assignments, optimizing resource allocation for maximum productivity.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Conducted performance evaluations, providing constructive feedback to drive employee growth.
- Collaborated with management on strategic initiatives to enhance overall operational effectiveness.
Shift Supervisor / Assistant Manager
Filli Cafe
10.2025 - 02.2026
- Supervised daily operations ensuring high-quality customer service and efficient workflow.
- Developed schedules to maintain adequate staffing during peak hours, enhancing service efficiency.
- Implemented inventory management procedures to maintain optimal stock levels and minimize waste.
- Managed staff hiring, training and supervision.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Coordinated with vendors for product deliveries, ensuring uninterrupted availability of supplies.
- Completed cash and credit card transactions accurately using POS software.
- Planned and organized resources to ensure efficient use of labor, equipment, and materials.
Shift Supervisor
STARBUCKS COFFEE COMPANY
01.2025 - 12.2025
- Supervised daily operations, ensuring adherence to company policies and quality standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Coordinated staffing schedules to optimize workflow during peak business hours.
- Monitored inventory levels, placing orders to maintain product availability and minimize waste.
- Implemented process improvements that enhanced service efficiency and reduced wait times.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Crew Member
Dunkin’ Donuts
01.2023 - 01.2025
- Supervised daily operations ensuring high-quality customer service and efficient workflow.
- Trained and mentored new staff, enhancing team collaboration and service quality.
- Developed schedules to maintain adequate staffing during peak hours, enhancing service efficiency.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Education
01730497 - Personal Care Assistant
No Limits NY
Jackson Heights, NY 05.2026 - 05.2026
Cna Certification - Certified Nursing Assistant
Home Health Aide Institute
Westbury, NY 03.2026 - 04.2026
Diploma - Computer
Magnet Institute of Mgt. & Tech.
Babain (KKR), HY 01.2018 - 01.2019
Senior Secondary School -
Saini Sr. Sec. School
Babain (KKR)Secondary School -
Saini Sr. Sec. School
Babain (KKR)Skills
- Team Leadership
- Conflict resolution
- Composed under pressure
- Self-motivated
- Efficient work style
- Team player
- Positive attitude
- Basic Computer Skills
Languages
- English
- Hindi
- Punjabi
- Urdu
Timeline
01730497 - Personal Care Assistant
No Limits NY
05.2026 - 05.2026
Cna Certification - Certified Nursing Assistant
Home Health Aide Institute
03.2026 - 04.2026
Shift Lead Supervisor
Tim Hortons
02.2026 - Current
Shift Supervisor / Assistant Manager
Filli Cafe
10.2025 - 02.2026
Shift Supervisor
STARBUCKS COFFEE COMPANY
01.2025 - 12.2025
Crew Member
Dunkin’ Donuts
01.2023 - 01.2025
Diploma - Computer
Magnet Institute of Mgt. & Tech.
01.2018 - 01.2019
Senior Secondary School -
Saini Sr. Sec. School
Secondary School -
Saini Sr. Sec. School