Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Simya Giddens

Simya Giddens

Norfolk,VA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Loves fashion and experiencing new things.

Overview

1
1
Certification

Work History

Cashier

Chick-fil-A
Norfolk, VA
05.2023 - Current
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.

Bagger

Chick-fil-A
Norfolk, VA
05.2023 - Current
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Bagged customer purchases while paying mind to industry best practices.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.

Education

High School Diploma - Business Administration And Management

Matthew Fontaine Maury High School
Norfolk, VA
06.2025

Skills

  • Order Taking
  • Brand Loyalty
  • Retail Management
  • Guest Inquiries
  • Credit and Cash Transactions
  • Proper Waste Disposal
  • Station Preparation
  • Register Operations
  • POS Inventory System Operation
  • Food Safety Standards
  • Verbal and Written Communication
  • Safe Food Handling Practices
  • Fashion styling
  • Upselling
  • Money Handling
  • Excellent Memory
  • Skilled multi-tasker
  • Works well under pressure

Certification

  • Certificate of training
  • Customer service
  • Financial Literacy Certification

Timeline

Cashier

Chick-fil-A
05.2023 - Current

Bagger

Chick-fil-A
05.2023 - Current

High School Diploma - Business Administration And Management

Matthew Fontaine Maury High School

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Simya Giddens