Sina Johns
Jarratt,VA
Summary
Responsible Medical Scheduler with solid experience in supporting patients, families and physicians. Skilled in managing patient information and coordinating and scheduling appointments. Strong organizational and multitasking skills coupled with strong work ethic.
Overview
4
4
years of professional experience
Work History
Medical Appointment Scheduler
Guam Radiology Consultants
2023.03 - 2023.12
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
Patient Care Technician
Fresenius Dialysis Center
2020.01 - 2022.03
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
High School Diploma -
Simon A. Sanchez High School
Yigo, GU05.2012
Skills
- Task Prioritization
- Insurance Verification
- Interpersonal Skills
- Adaptability
- Patient Confidentiality
- Time Management
- Attention to Detail
- Medical Terminology
Timeline
Medical Appointment Scheduler
Guam Radiology Consultants
2023.03 - 2023.12
Patient Care Technician
Fresenius Dialysis Center
2020.01 - 2022.03
High School Diploma -
Simon A. Sanchez High School
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